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Channel Manager

6-11 years

Bangalore / Bengaluru

1 vacancy

Channel Manager

Mahindra & Mahindra

posted 23hr ago

Job Description

Responsibilities Key Deliverables

As a Channel Manager at Mahindra Mahindra Ltd, you will play a crucial role in monitoring new dealer performance, nurturing relationships with various types of dealers and distributors, and conducting performance reviews. Your responsibilities will also include implementing capability-building programs for non-performing dealers, planning and reviewing performance with index dealers, addressing critical issues through joint visits, and driving the effectiveness of HR system implementation. Additionally, you will work towards improving Long Term Partnership Index, Mahindra Sales System and Panchratna Yojna implementation, and dealer satisfaction levels through Dealer Council Meetings.

You will utilise your strategic business orientation, leadership through sustainability, customer focus, innovation, result orientation, human capital leverage, and passion for work competencies to successfully manage processes such as consumer insighting, liasoning, dealer appointment on-boarding, and key account management. Your role will also involve handling channel management, dealer relationship management, and working capital management to maximise dealer value proposition and channel strategy.

Preferred Industries
Sales
Teaching / Training
Tractor
Education Qualification

To excel in this role, a Bachelors degree in a relevant field is required. Additional certifications in sales, training, or related areas will be beneficial. A strong background in the tractor industry or related sectors will be advantageous. Proficiency in MS Office suite, especially Excel, and experience with CRM software is preferred to effectively manage dealer appointments, performance, and relationships.

General Experience

The ideal candidate for the Channel Manager position should have at least 5 years of experience in sales, training, or tractor-related roles, with a proven track record of dealer performance management, channel strategy development, and key account handling. Experience working with a diverse dealer network, implementing dealer capability-building programmes, and conducting dealer satisfaction surveys will be highly valued. Strong analytical skills, data-driven decision-making abilities, and a solid understanding of channel dynamics are essential for success in this role.

Critical Experience

Critical experience for this role includes hands-on experience with Mahindra Sales System, Panchratna Yojna implementation, and knowledge of dealer satisfaction indices. Previous involvement in conducting dealer council meetings, addressing critical issues through joint visits, and driving the implementation of action plans based on survey results will be advantageous. Proven success in improving dealer performance, implementing HR systems effectively, and managing dealer relationships with a focus on long-term partnership growth will set you up for success as a Channel Manager.

System Generated Core Skills
Consumer Insighting
Liasoning
Process Management
Dealer Performance Management
Dealer Capability Building
System Implementation
Product Knowledge
Digital Orientation
Data Analysis
Dealer Relationship Management
Dealer Appointment On-Boarding
Channel Management
Dealer Value Proposition
Channel Strategy
Key Account Management
Working Capital Management
System Generated Secondary Skills


Employment Type: Full Time, Permanent

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Channel Manager salary at Mahindra & Mahindra

reported by 4 employees with 7-15 years exp.
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₹13.5 L/yr - ₹16.9 L/yr
85% more than the average Channel Manager Salary in India
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