Sales Coordinator

Role

Sales Mis Coordinator

Function / Department

Sales / Mass Retail Distribution

Location

Job Purpose

• The MIS Analyst is responsible for the design, development, implementation and support of reports, Excel Reports, and other tools working with cross-functional teams..

Key Result Areas/Accountabilities

• Develop and maintain daily, weekly and monthly operational analysis as it relates to volume, efficiencies, cycle time, quality, and service
• Report on operational metrics, conduct data and business analysis, and present summary of findings to management in a clear, concise, convincing, and actionable format
• Create and maintain daily operational scorecards to track and report on KPIs; assist in volume forecast and capacity planning as needed
• Provide support and maintenance to existing management information systems (MIS).
• Generate and distribute management reports in accurate and timely manner
• Develops MIS documentation to allow for smooth operations and easy system maintenance
• Provide recommendations to update current MIS to improve reporting efficiency and consistency
• Perform data analysis for generating reports on periodic basis
• Develop MIS system for customer management and internal communication
• Provide strong reporting and analytical information support to management team
• Generate both periodic and ad hoc reports as needed
• Understand customer problems and provide appropriate technical solutions
• Analyze business information to identify process improvements for increasing business efficiency and effectiveness.
• Participate in cross-functional meetings to resolve recurring customer issues.
• Establish a strong relationship with Team Managers and management through a demonstration of industry knowledge and of the business issues at hand
• Analyze current business processes and make recommendations for improvements
• Maintain thorough understanding of data and information resources
• Maintain a status on all projects and proactively communicate with management and customers

Core Competencies, Knowledge, Experience

Critical Success Factors

• Leads Decision Making & Delivering Results
• Builds Strategic Relationships & Organizational Agility.
• Analytical Thinking

Threshold Functional Competencies

• Products Services & Technology Knowledge - Consumer
• Negotiation
• Working with Partners

Differentiating Functional Competencies

• Solving Problems
• Sales Planning & Forecasting

Experience

• 4 - 5 years
• Experience with distribution planning and channel implementation.

Must have technical / professional qualifications

Graduate in any field

Data analytics and process improvements

Excel and Presentation skills