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2 Shizen Energy Jobs
Sales Support Executive
Shizen Energy
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Roles Responsibilities of Sales Support Executive
1. Customer Assistance:
Respond to customer inquiries on Indiamart promptly and professionally.
Provide information about products/services, pricing, and terms.
Assist customers in navigating the Indiamart platform and address any concerns.
2. Order Processing:
Manage and process customer orders received through Indiamart.
Ensure accurate entry of order details and coordinate with relevant departments.
Communicate order status and delivery updates to customers.
3. Product Knowledge:
Stay informed about the products/services offered on Indiamart.
Provide detailed and accurate information to customers to aid in their purchasing decisions.
4. Documentation:
Maintain comprehensive records of customer interactions, feedback, and resolutions.
Generate reports as required and share insights for continuous improvement.
5. Customer Satisfaction:
Strive to achieve high levels of customer satisfaction.
Monitor customer reviews and ratings on Indiamart and take necessary actions for improvement
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Employment Type: Full Time, Permanent
Read full job description What people at Shizen Energy are saying
What Shizen Energy employees are saying about work life
based on 6 employees
Flexible timing
Monday to Saturday
Day Shift
Shizen Energy Benefits
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