Sales & service Engineer (resident engineer)

Desired candidates profile: The candidate is responsible for maintaining service quality, ensuring customer satisfaction and timely completion of service requests, including follow-up for payments. They should also handle service reporting and analysis, meet or exceed sales targets and provide accurate sales forecasts. Generate leads and strategically convert inquiries into orders.

Required Experience, Skills and Qualifications
Qualification: Graduate in Electronics / Electrical / Mechatronics / Electronics Instrumentation / Science is required with a strong background in service troubleshooting. The ideal candidate should also possess strong sales skills, a comprehensive understanding of our products, applications, and support, the ability to conduct market research using digital tools and platforms, strong analytical skills, and familiarity with MS-Office and CRM.
Experience: 1+ years of experience preferably in Sales / Service of laboratory instrumentation