Opening For Patient caller

Job Summary:

We are seeking a dedicated and compassionate Patient Caller to join our team. The primary responsibility of this role is to communicate effectively with patients regarding billing inquiries, payment reminders, and assistance in resolving financial matters related to medical services provided. The ideal candidate should possess excellent communication skills, empathy, and a strong commitment to patient satisfaction

Responsibilities:

• Contact patients via phone calls to discuss outstanding balances, billing inquiries, and payment reminders in a professional and courteous manner.
• Assist patients in understanding their medical bills, insurance coverage, and any associated financial obligations.
• Provide explanations regarding insurance claims, co-pays, deductibles, and payment options available.
• Update patient information accurately in the billing system and ensure confidentiality of all patient-related information.
• Collaborate with the billing team to resolve patient issues or disputes related to billing and payment concerns.
• Maintain detailed and accurate records of patient interactions and transactions.
• Follow up on payment arrangements and negotiate repayment plans when necessary.
• Coordinate with insurance companies, as needed, to address patient billing inquiries.
• Comply with all healthcare regulations and maintain a thorough understanding of billing and insurance policies.

Interested Candidates Send your Resume Through WhatsApp

Contact HR : P SAIKRISHNA

Contact Number: 93420 77692

Mail ID : skamalapathi@health.saisystems.com