IT Support Engineer

Sahaj Solar Ltd.

Requires

IT Support Engineer

Sahaj Solar Limited (SSL) is an IEC Approved MNRE Solar Panel Manufacturer in Ahmedabad, India having all National & International Certificates which includes MNRE, MNRE Channel Partner, ISO 9001:2008, TUV Saar, IEC 61215, IEC 61730 1 and IEC 61730-2. SSL supplies quality solar panels all over the India. SSL also carries out project assignments with Solar Water Pump, Solar Street Light etc.

SSL is looking for a suitable candidate who can assist and carry out all functions. The position calls for person with suitable educational qualification, experience, maturity and integrity.

Job Description:

The candidate should be capable enough to assist and carry out at least following functions:

• Network servers and technology tools
• Set up accounts and workstations
• Maintain AWS Cloud server and it's data backup
• Liaise with ERP software vendors to ensure proper service delivery and support.
• Ensure data integrity and security within the ERP system.
• Install and configure software and hardware
• Manage Office 365 admin portal
• Administration and management of windows workstations: install/update software, support and help-desk for users, troubleshooting, routine checks, monitor software installations, report illegal software use/installations.
• Monitor performance and maintain systems according to requirements
• Troubleshoot issues and outages
• Ensure security through access controls, backups and firewalls
• Upgrade systems with new releases and models
• Schedule and manage regular backups to prevent data loss.
• Ensure data integrity by periodically testing restore processes.
• Manage user accounts, permissions, and access rights to ensure appropriate access to resources.
• Handle CCTV, EPBX and Biometric
• Maintain workstation and necessary peripheral device i.e. router, printer etc.

Qualification, Experience & Skill Requirements:

• Bachelors degree in Computer Science, IT, or a related field (or equivalent experience).
• Expertise in L1-L2 Technical Support and troubleshooting.
• Experience with ERP Implementation and support.
• Strong understanding of EDP (Electronic Data Processing) systems.
• In-depth knowledge of Firewall Management and network security.
• Experience with CCTV Systems, EPBX, and related technologies.
• Proficient in AWS Cloud Servers, SQL Databases, and server management.
• Hands-on experience with Office365 Admin Centre, Hyper-V, and AD Server.
• Skilled in Router Setup, VPN configurations, and related network management tasks.

Key skills required are as follows:

• confidence
• technical skills
• problem solving skills

Location : Prahladnagar,Ahmedabad.