Trainee Process Consultant

The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.

Roles and responsibility les and Responsibilities

Understand the basic professional standards and established procedures, policies before taking action and making decisions

Processing claims, as per the process guidelines.

Adhering to the service level and understanding Quality & Auditing parameters

Assume responsibility for work and coordinating efforts

Meeting assigned productivity goals

Adhere to attendance and punctuality norms

Acquiring knowledge & skills of related areas of the process

Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct

Education and experience

Graduates

Desired skills and abilities

Knowledge on US health care

Good Oral and Written Communication Skill in English

Good Typing Skills & Basic computer Navigation Skills