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Head Retention
Sachar Gaming
posted 5d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Continuously benchmark with the best practices in Retention within and outside the industry to build a solid Retention Strategy that is customer centric
- Stay updated and informed about competitor movements, strategy, offers and ground activities to ensure timely countering and avoiding loss of customers
- Audit and evaluate the current Retention process and strategy being followed to identify areas of improvements and create a roadmap with plan of action for course correction
- Masters or equivalent degree in Mass Media or Communications
- 8-10 years experience in Customer Retention role having managed end to end user engagement and retention, experience in Gaming Industry or Consumer Tech would be preferred
- Has solid understanding of User Journey and has used Automation tools to improve retention in past roles
- Ability to analyze large data sets and derive insights and actionable
Employment Type: Full Time, Permanent
Read full job description What people at Sachar Gaming are saying
What Sachar Gaming employees are saying about work life
based on 19 employees
Strict timing
Monday to Friday
No travel
Day Shift
Sachar Gaming Benefits
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