Saat Bazaari Ventures - Online Sales Manager (5-14 yrs)

Department: E-commerce & Digital Sales

Reporting To: Founder

About the Role:

7 Bazaari is seeking a dynamic Online Sales Manager to spearhead our online growth, build the brand's presence across digital marketplaces, and optimize sales through our website. This role will focus on driving e-commerce success, increasing brand visibility, and ensuring exceptional customer experiences across all online platforms.

Key Responsibilities:

Marketplace Strategy & Execution:

- Build and execute growth strategies for marketplaces (e.g., Amazon, Flipkart, etc.).

- Ensure optimal product listings with engaging descriptions, keywords, pricing, and images.

- Monitor platform algorithms and trends to improve product discoverability and sales performance.

- Collaborate with marketplace teams for visibility campaigns, deal enrollments, and other growth initiatives.

- Analyze and report performance metrics (GMV, conversion rates, reviews) for each platform and optimize accordingly.

Website Management & D2C Sales:

- Drive traffic, conversions, and repeat purchases on the 7 Bazaari website.

- Oversee website performance, content updates, and user experience improvements in collaboration with developers/designers.

- Manage customer acquisition campaigns through digital advertising (SEO, SEM, social media ads).

- Develop retention strategies via email, SMS, and WhatsApp campaigns.

Brand Building Online:

- Align all online activities with 7 Bazaari's brand vision to ensure consistent messaging and customer engagement.

- Implement creative strategies for enhancing brand visibility, leveraging seasonal campaigns, influencer partnerships, and loyalty programs.

- Identify emerging online trends and test innovative methods to grow the brand.

Operations & Inventory Management:

- Ensure seamless order fulfillment by coordinating with the production and logistics teams.

- Manage inventory levels on marketplaces and the website to prevent stock-outs or overstocking.

- Solve operational issues like order delays, returns, or customer complaints efficiently.

Analytics & Performance Monitoring:

- Track and analyze key metrics like sales performance, RoAS, CAC, and AOV across all online channels.

- Generate insights to support business decisions, forecast sales trends, and improve profitability.

- Prepare periodic reports to keep stakeholders informed about progress and opportunities.

Skills and Qualifications:

- Bachelor's degree in Business, Marketing, or related fields.

Key Performance Indicators (KPIs):

- Revenue growth across online channels.

- Increase in website traffic and conversion rates.

- Improvement in marketplace rankings and visibility.

- Reduction in CAC and improvement in ROI on campaigns.

- Consistent improvement in customer satisfaction (e.g., reviews and NPS).

Why Join Us?

At 7 Bazaari, you will have the unique opportunity to shape a growing brand's digital presence while working with a passionate, dynamic team. We value innovation, ownership, and commitment to delivering exceptional experiences for our customers.