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15 SaaS Soft Pro Leaders Jobs
Technical Support Professional
1-4 years
Hyderabad / Secunderabad
1 vacancy
Technical Support Professional
SaaS Soft Pro Leaders
posted 12hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
SaaS Softpro Leaders Pvt. Ltd. is looking for Technical Support Professional to join our dynamic team and embark on a rewarding career journey
- Providing technical assistance and support, via phone, email, chat or in person
- Troubleshooting technical issues and providing guidance and solutions to resolve them
- Collaborating with other technical support staff or departments to resolve complex technical issues
- Logging and tracking the issues in a help desk or ticketing system, and providing regular status updates
- Documenting technical support procedures and best practices for the knowledge base
- Conducting system audits and performance monitoring to ensure optimal performance and identify opportunities for improvement
- Strong communication and interpersonal skills, as well as excellent problem-solving skills and attention to detail
Employment Type: Full Time, Permanent
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based on 9 employees
Flexible timing
Monday to Friday
No travel
Day Shift
SaaS Soft Pro Leaders Benefits
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