Key Account Manager

Job Title/Designation -

e-Commerce Manager

Department & Role Category-

Sales & Business Development:

Expert In manage Amazon, Flipkart & other market place accounts

Ecommerce Manager Job Description

The E-commerce Manager oversees and manages the online sales and marketing activities of the e-commerce business. This includes developing and implementing strategies to increase online sales, optimizing the user experience of the e-commerce website, managing the e-commerce platform and technology, and leading a team of e-commerce specialists.

Job Brief

We are currently hiring an E-commerce Manager who will be responsible for managing the platforms and global marketplaces and ensuring the achievement of annual targets in terms of revenue and operating expenses.

Main Responsibilities of an E-commerce Manager

Your responsibilities will include:

Driving the sales performance of the e-commerce platform

Managing and executing promotional campaigns

Providing insights on customer shopping trends to support assortment selection and identify assortment gaps

Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments

Working closely with demand planning and warehousing teams in order to ensure smooth order fulfillment

Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through, and offering code performance.

Key Requirements

You have a degree in Marketing, Business Administration, or a related field.

You have prior experience in a similar role. Experience in digital marketing is a plus.

You possess a solid understanding of e-commerce frameworks. Like. Amazon & Flipkart marketplace.

You have a self-starter mentality with the ability to manage multiple projects in a fast-paced working environment.

You have a high level of attention to detail, including a proven ability to manage multiple competing priorities simultaneously.

You are a creative and strategic thinker with a strong customer orientation.

You have excellent interpersonal and communication skills, thrive in matrix environments, and are adept at building relationships with different stakeholders.