Senior Business Analyst

Role & responsibilities:

• Deliver precise functional specifications to include functional hierarchy, workflow, business rules, interface design and definitions, outstanding issues, data analysis, and data mapping to clients and development staff.
• Be responsible for translation of customer requirements into comprehensive User Stories, acceptance criteria and recommending appropriate solutions.
• Help build and document specifications for development.
• Update and maintain Requirements Traceability Matrix.
• Support gap analysis between application and stated customer requirements and collaborate with Architects and Developers to estimate project impact.
• Work with Development, QA, and Production Support teams to communicate, verify, and test the desired functionality changes.
• Work with the clients to demonstrate the changes to the system to ensure all relevant business needs are addressed.
• Develop training materials and provide training in one-on-one or classroom environment.
• Manage multiple competing priorities through effective organization and communication

Leadership Responsibilities- As a senior member of a small team you will be expected to:

• Attend meetings with clients and internal team.
• Coordinate Delivery Team tasks and assignments, monitor team/tasks progress.
• Create, review, facilitate discussions related to requirements.
• Support System test, regression test, smoke test.
• Review of Help Desk tickets and responses when needed.
• Support Planning and conduct of end user training sessions. Prepare training materials.
• Prepare and review outreach emails and review outreach user list. Track outreach activities.
• Write and review process and procedure documentation. Monitor use of SOPs.
• Support Weekly Agile Release Train Status Meetings to provide updates on team/sprint status

Preferred candidate profile:

• Must have solid hands-on experience with User Stories and know the progression in building User Stories with the customer and their workflows.
• Bachelor's Degree or higher in technology-related field or relevant experience in implementing software in the Health industry AND;
• 8 or more years of experience as an Analyst.
• Understanding of business analysis principles, processes, techniques, and workflows.
• Ability to develop and prepare use cases, functional specifications, and technical requirements.
• Ability to understand and represent the needs of the end user in a software development environment.
• Strong Microsoft Office skills (Word, Excel, PowerPoint).
• Excellent written and verbal communications.
• Strong consultative and advisory skills.
• Past experience with the Health Care IT Systems Development or Centers for Medicare & Medicaid Services (CMS) preferred