Lead Platform Engineer - Site Reliability (8-14 yrs)

Our Client is a leading provider of housing accommodation automation software solutions in more than 25 countries. Helping university, college, and private property manager housing and conference operations large and small in the United States, Canada, United Kingdom and Europe, Australia, New Zealand, Asia, and the Middle East.

Starting their operations in India from Hyderabad

Reports to Director of Engineering

Must have Skills : 8 years Dot Net Framework Development, Front end language (Angular or React), Cloud

Experience : Azure/AWS, Database- SQL, Any DevOps tooling experience: Datadog, Octopus, Github,

Nice to have : Azure Kubernetes, PHP, Any SaaS tooling experience,

Project Experience : Global experience preferred, Australia experience (Nice to have).

People Management : 2+ years of people management experience. Will be managing 50% Tech role and 50% people management role. 5 people will be reporting to this individual.

Industry : Startup, Fintech, BFSI or any financial company or industry

We are looking for a Lead Platform Engineer with extensive Software Engineering background and strong business acumen to join and help lead our rapidly growing global team supporting SaaS products. You are an experienced .NET Software Engineer with extensive demonstrable experience of leading teams that design, build and operate cloud-based SaaS products and platforms. You'll be joining our Platforms teams with globally dispersed Site Reliability and Platform Engineers in a "follow the sun" model to operate our products on a multi-region cloud

You will :

- Build, manage, and mentor a high-performing Platform Engineering team, fostering a culture of collaboration, accountability, and continuous development

- Ensure effective planning and allocation of team capacity through project management, planning/estimation, risk management and predictable delivery while creating visibility of all work

- Ensure timely and efficient delivery of the team's project and reactive work to support the needs of the business in alignment with Product and Technology Roadmaps

- Provide coaching, training, and career development opportunities to strengthen the team's skills and performance

- Provide technical leadership and mentoring across teams through knowledge sharing sessions, pair programming, code reviews and solution design

- Translate business problems and complex requirements into simple, tractable technical solutions

- Contribute to the preparation and execution of Product & Technology roadmaps

- Implement and maintain monitoring/alerting/logging systems to identify and respond to incidents

- Conduct/participate in Root Cause Analyses (RCAs) and blameless post-mortems

- Participate in on-call rotations to ensure system reliability and rapid incident response.

- Ensure scalability and efficiency of cloud infrastructure and systems to handle traffic and data growth

- Collaborate with product engineering teams to design/build fit-for-purpose and observable software

- Lead innovation within the platform team, and ensure that successful ideas are evangelized and propagated across the company

Required Qualifications :

- Bachelor's degree in Computer Science, Information Technology, or similar

- Proven experience (3+ years) Leading Platform Engineering or Site Reliability Engineering teams

- Recent and proficient experience (8+ years) in C#/.NET development

- Experience (2+ years) working on a SaaS platform, preferably in a leadership capacity

- Proven track record of designing, building and operating highly-available and performant production environments, preferably using Kubernetes

- Proficiency with one or more public cloud providers such as Azure, AWS or GCP

- Proficiency using Infrastructure as Code (IaC) tools such as Terraform

- Experience with monitoring, observability and logging tools such as DataDog, Prometheus, Grafana, or similar.

Preferred Qualifications :

- Relevant certifications in cloud platforms (e.g., Microsoft Certified: Azure Solutions Architect) and DevOps practices (e.g., Certified Kubernetes Administrator) are a plus

- Experience in database management/performance tuning, particularly MSSQL.

- Experience working with frontend technologies (React)