Lead Platform Engineer - AWS/Azure Cloud Services (8-14 yrs)

The Role :

We are looking for a Lead Platform Engineer with extensive Software Engineering background and strong business acumen to join and help lead our rapidly growing global team supporting SaaS products.

You are an experienced .NET Software Engineer with extensive demonstrable experience of leading teams that design, build and operate cloud-based SaaS products and platforms.

You are passionate about cultivating an environment that provides growth and opportunity for all team members and energizes them to do their best work.

In this role, you will lead from the front by applying and sharing your Software Engineering experience in a team responsible for the performance and reliability of our SaaS products and the development and enablement of internal systems and capabilities that eliminate manual work through automation.

You'll be joining our Platforms teams with globally dispersed Site Reliability and Platform

Engineers in a "follow the sun" model to operate our products on a multi-region cloud platform.

Role Specifics :

Work Location : TBD

Travel: TBD [The percent of travel is an estimation, and it could vary up or down based on business needs throughout the year.]

Reporting Structure : Reports to Director of Engineering

What You Will Own :

- Build, manage, and mentor a high-performing Platform Engineering team, fostering a culture of collaboration, accountability, and continuous development.

- Ensure timely and efficient delivery of the teams project and reactive work to support the needs of the business in alignment with Product and Technology Roadmaps

- Provide coaching, training, and career development opportunities to strengthen the team's skills and performance

- Ensure effective planning and allocation of team capacity through project management, planning/estimation, risk management and predictable delivery while creating visibility of all work

- Provide technical leadership and mentoring across teams through knowledge sharing sessions, pair programming, code reviews and solution design

- Translate business problems and complex requirements into simple, tractable technical solutions

- Contribute to the preparation and execution of Product C Technology roadmaps

- Implement and maintain monitoring/alerting/logging systems to identify and respond to incidents

- Conduct/participate in Root Cause Analyses (RCAs) and blameless post-mortems

- Participate in on-call rotations to ensure system reliability and rapid incident response.

- Ensure scalability and efficiency of cloud infrastructure and systems to handle traffic and data growth

- Collaborate with product engineering teams to design/build fit-for-purpose and observable software

- Lead innovation within the platform team, and ensure that successful ideas are evangelized and propagated across the company

Required Qualifications :

- Bachelor's degree in Computer Science, Information Technology, or similar

- Recent and proficient experience development in C#/.NET

- Proven experience (3+ years) Leading Platform Engineering or Site Reliability Engineering teams

- Recent and proficient experience (8+ years) in C#/.NET development

- Experience (2+ years) working on a SaaS platform, preferably in a leadership capacity

- Proven track record of designing, building and operating highly-available and performant

production environments, preferably using Kubernetes

- Proficiency with one or more public cloud providers such as Azure, AWS or GCP

- Proficiency using Infrastructure as Code (IaC) tools such as Terraform

- Experience with monitoring, observability and logging tools such as DataDog, Prometheus, Grafana, or similar.

- Strong business acumen and strategic thinking capabilities

- Exceptional leadership, communication, and interpersonal skills, with the ability to engage at all levels with non-technical as well as technical audiences

- Ability to work in a fast-paced, dynamic environment and manage multiple priorities with a positive attitude

Preferred Qualifications :

- Relevant certifications in cloud platforms (e.g., Microsoft Certified: Azure Solutions Architect) and DevOps practices (e.g., Certified Kubernetes Administrator) are a plus

- Experience in database management/performance tuning, particularly MSSQL.

- Experience working with frontend technologies (React)

Reasons to join our Team :

- You will be part of a vibrant and supportive culture

- You will have access to professional development opportunities

- Be part of a global team, participate in monthly global meetings and partner with team members in different countries.

Z-Factor : Our most celebrated value, you will work with a team of caring, energetic, high-performing, and passionate people who have fun supporting our vision, innovation C continuous improvement.