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51 Russell Investments Jobs
Senior Production Support Engineer, MarkitEDM
1-4 years
Mumbai
1 vacancy
Senior Production Support Engineer, MarkitEDM
Russell Investments
posted 5mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Minimum 1 - 3 years MarkitEDM experience
- Experience with Tidal scheduler tool a plus
- 1 - 3 years of experience in the financial industry preferred
Qualifications
- Markit EDM experience either developing or supporting the platform
- Knowledge of data warehous ing and management of large volumes of data
- Strong Microsoft SQL skills including updates, deletes , and joins
- Ability to communicate technical details to all levels of management , both written and verbal
- Experience troubleshooting and resolving complex issue in a timely manner
- Effective at working under pressure in a high paced environment
Special Requirements
- Occasional c all s /meetings with Seattle and/or London outside of normal work hours
- Occasional weekend and on call shifts (up to twice monthly)
Responsibilities
- Supporting the technology associated with the MarkitEDM application - including interactions with the Investment Division as well as other internal application consumers to provide reliable, scalable, and timely support of the production and UAT environment s .
- Providing change management oversight of the application as well as other dependent application changes.
- E nsuring all changes and processes are properly documented.
- Ensuring internal data integrity which includes regional securities, positions, and pricing data loads . Also providing timely support of issues regarding long running processes, troubleshooting timeout issues with downstream consumers, and investigating data issues internally and/or with data operations.
- Investigating and resolving break fix issues, which may include minor development work, as well as ensure proper build and deployment of changes to lower environments in conjunction with company SDLC standards.
- Escalate troubleshooting assistance to the MarkitEDM vendor, when necessary.
- Coordinate and execute upgrades of the MarkitEDM platform as well as server and database upgrades/migrations.
- Coordinating technology efforts with Corporate IT and the business units .
- Providing support to business units in troubleshooting data issues and reaching resolution .
Core Values
- Strong interpersonal, oral, and written communication and collaboration skills with all levels of management
- Strong organizational skills including the ability to adapt to shifting priorities and meet frequent deadlines ,
- Demonstrated proactive approach to problem-solving with strong judgment and decision-making capability.
- Highly resourceful and collaborative team-player, with the ability to also be independently effectiv e and exude initiative and a sense of urgency.
- Exemplifies our customer-focused, action-oriented, results-driven culture.
- Forward looking thinker, who actively seeks opportunities , has a desire for continuous learning, and proposes solutions.
- Ability to act with discretion and maintain complete confidentiality .
- Dedicated to the firm s values of non-negotiable integrity, valuing our people, exceeding client expectations, and embracing intellectual curiosity and rigor.
Visit us: https: / / russellinvestments.com / us / careers
Employment Type: Full Time, Permanent
Functional Areas: Software/Testing/Networking
Read full job descriptionPrepare for Senior Product Support Engineer roles with real interview advice
What people at Russell Investments are saying
Senior Product Support Engineer salary at Russell Investments
reported by
2
employees
with 12
years exp.
₹23.3
L/yr - ₹29.8
L/yr
146%
more
than the average Senior Product Support Engineer Salary in India
View more details
What Russell Investments employees are saying about work life
based on 19 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Russell Investments Benefits
View more benefits
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