Regional Business Head

Job Description:

Roles & Responsibilities:

• Take complete ownership and drive all business goals of the region, aligning them with the organization's objectives.
• Lead and deliver on targets for new customer acquisition, repeat business, revenue, retention, fulfillment efficiency, and profitability.
• Oversee the end-to-end execution and review process of the regional team, expanding existing customer acquisition channels and exploring new avenues.
• Derive valuable insights from the field, collaborate with cross-functional teams, and translate them into actionable business strategies to address operational challenges.
• Identify and report operational risks across multiple geographies, working closely with relevant functions to develop mitigation measures through policy, process, and technology.
• Develop cost-effective fulfillment models and foster a culture of frugality within teams.
• Ensure high quality operational experiences to protect the brand.

Org Building:

• Recruit and mentor city leadership across various locations to enhance operational excellence.
• Coach, inspire, and lead the team towards success by providing regular feedback and training.
• Establish a culture of continuous improvement to drive reliability and exceptional customer experiences.

Strategy:

• Develop and execute a comprehensive business road map, creating action plans to achieve

desired business goals.

• Build and diversify channels for business growth.

Desired Skill Set:

• Demonstrated sense of ownership, execution rigor, and design thinking.
• Ability to engage and influence individuals within the operations team and cross-functionally.
• Excellent people management skills for overseeing large teams.
• Proficiency in tactical and structural problem-solving approaches.

Persona Specification:

• 8-15 years of experience in operations & sales roles within Banks, NBFCs, telecom, or other

consumer-facing industries.

• Leadership experience in asset sales in BFSI would be highly preferred.
• Preferably holds an MBA or equivalent qualification.
• Proven track record of building and leading large teams (100+) across different geographies, showcasing exceptional execution capabilities.

Join us at Rupeek Fintech Pvt Ltd and contribute to our dynamic and high-growth organization. Your expertise and leadership will be instrumental in driving operational excellence and achieving remarkable business outcomes. We welcome applicants from diverse academic backgrounds with a preference for an MBA degree.