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IT Software Asset Management Sr. 1
6-8 years
Hyderabad / Secunderabad
1 vacancy
IT Software Asset Management Sr. 1
RSM US in India
posted 1mon ago
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Flexible timing
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Job Description
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You ll find an environment that inspires and empowers you to thrive both personally and professionally. There s no one like you and that s why there s nowhere like RSM.
The IT Software Asset Management Sr 1. is responsible for handling the day-to-day platform operations of RSM s SAMPro framework. This role involves creating integrations, quality assurance reviews and configuring SAMPro features. The position requires effective communication and collaboration with other analysts, developers and IT stakeholders of the framework. In addition to these responsibilities, the Software Asset Management Sr. will provide related support to other (hardware, cloud) Asset Management staff within ServiceNow.
- Creates integrations, with a focus on SaaS tools for both IT & LOB software. This includes pre-built integrations and customized APIs.
- Actively seeks process improvement opportunities with a focus on automation for the SAM and VM teams. Frequently partners within and outside IT for solutions and implements/drives change to accelerate SAMPro adoption firmwide.
- Completes quality assurance reviews of SAMPro, HAM and other ServiceNow-related stories.
- May act as an IT Vendor Manager for the purposes of the ServiceNow relationship. Similarly, may require working on behalf of the firm with other 3rd party vendors when working on integrations.
- Acts as a developer for moderate HAM or ITAM workloads, as appropriate.
- Other duties as assigned
EDUCATION/CERTIFICATIONS
(MUST NOTE REQUIRED OR PREFERRED)
Bachelor s Degree in Information Technology or related business concentration preferred
ServiceNow CSA certification preferred; additional developer certifications will be considered, including:
- Certified Application Developer
- Certified Implementation Specialist (CIS) in SAM
ITAM or similar discipline certification preferred
Equivalent experience will be considered
TECHNICAL/SOFT SKILLS
(MUST NOTE REQUIRED OR PREFERRED)
Good understanding of software licensing and compliance required
Excellent Microsoft Office skills required
Ability to work independently and as part of a team required
High degree of professionalism required
Demonstrated excellent interpersonal and communication skills required
EXPERIENCE
(MUST NOTE REQUIRED OR PREFERRED)
6-8 years of experience with SAMPro required.
Experience with QA is preferred.
IT Asset Management or IT Procurement experience is helpful.
Any experience with ITAM or HAM in additional to SAM is preferred.
Related experience is preferrable in a large-scale technology environment required
LEADERSHIP SKILLS
(MUST NOTE REQUIRED OR PREFERRED)
Self-starter capability required
Ability to build partnerships outside of tactical team required
ServiceNow acumen required
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
RSM US in India Benefits
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