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Engaged Employer

RSM India

Compare

3.4

based on 347 Reviews

119 RSM India Jobs

Billing Supervisor

RSM Delivery Center Private Limited (India)

3.4

based on 347 Reviews

5-9 years

Bangalore / Bengaluru

1 vacancy

Billing Supervisor

RSM India

posted 9hr ago

Job Role Insights

Fixed timing

Key skills for the job

Medical Billing HTML MS Office Training Professional Services Team Management

+ 3 more

Job Description

Job Summary

The Billing Supervisor 2 provides supervision and oversight of the billing function. They also proactively process all billing transactions in coordination with their assigned primary billers utilizing the most effective and efficient procedures and systems to facilitate the timely billing for services delivered by the firm in accordance with Firm policies. This position assists billers in resolving complex billing issues and trains billing staff and external client servers on the billing system, process, and procedures.

Complex professional billing duties include

Initiate and complete complex billing tasks in accordance with all professional billing expectations for assigned primary billers.
Review and approve negative billing adjustments as well as coach employees when errors or training opportunities are identified.
Demonstrates in-depth problem-solving skills by performing research and analysis on complex billing issues.

Reporting & Analysis duties may include

Understand and be able to articulate the impact/effects of all financial concepts related to billing as well as impact to the firms standardized reporting.
Independently investigates complex billing issues and processes invoice adjustments to ensure invoice and margin accuracy.
Leverage RSM s Power Wheel to fully understand the Firm s service offerings in order to gain a deeper understanding of the clients and teams you re supporting.

Supervisory and Training duties may include

Mentor for 4-5 Billing Specialists, Billing Specialist Seniors, Billing Leads. Advisees may or may not be in the same physical location as you and may be in a Hybrid/Fully remote status.
Reviews work product of assigned billing team to ensure team members are meeting performance/job expectations, accuracy and compliance with Firm policies. May challenge or seek additional clarity on billing in certain instances. Coordinates distribution of work to ensure optimum efficiencies and timely processing. Provides upward communication regarding status of assignments and team performance.
Training of new or existing team members. Develops, coordinates, and delivers training to educate billing team members. Collaboration with other Billing Supervisors and Managers to ensure standardized training is delivered.
Monitors and analyzes processes/systems to recommend best practices or process improvements. Develops new procedures and ensures department procedures and guidelines are properly documented and updated. Identifies problems/challenges and opportunities within the billing system and will ensure that the proper steps are taken to remedy the issues and/or implement enhancements.
Train and educate assigned primary billers on billing best practices.
Train external client servers (both individual and/or group settings) on billing best practices and financial concepts. Critical financial concepts include, the impact of write ups/write downs, realization changes, structuring ELs/SOWs to encourage pre-billing methodology, and how to identify and properly bill out-of-scope work.
Serves as a training resource and mentor for team members.
Manage team projects as assigned.

EDUCATION/CERTIFICATIONS

Bachelors degree - BCOM/BBA

TECHNICAL SKILLS

Strong Microsoft Office skills - Required
Ability to learn, implement and train others - Required
Ability to work in a large, complex, dynamic organization where a high degree of ambiguity and change exists - Required
Ability to work effectively with all levels of employees including senior leadership - Required
Ability to work autonomously and as a team leader - Required
Strong problem solving and analysis skills - Required
Strong organization, prioritization, and time management skills - Required

EXPERIENCE

5-6 years experience - Required
Prior professional billing experience - Required
Professional services experience - Required

LEADERSHIP SKILLS

Ability to supervise, direct and review the results of projects or assignments - Required
Demonstrated success in influencing and engaging stakeholders, building collaborative relationships while managing conflicting priorities - Required
Demonstrated ability to respond positively to changing circumstances, seek and implement change to drive business process improvement, and serve as a model of change - Required
Strong communication skills. Able to communicate effectively with people at all levels of the firm - Required
Able to motivate, inspire and develop individuals and teams to collaborate and deliver to their highest potential - Required