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Engaged Employer

RSM India

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3.4

based on 349 Reviews

169 RSM India Jobs

IT Systems Administrator 1

RSM Delivery Center Private Limited (India)

3.4

based on 349 Reviews

1-3 years

Hyderabad / Secunderabad

1 vacancy

IT Systems Administrator 1

RSM India

posted 5d ago

Job Role Insights

Fixed timing

Key skills for the job

Customer Service Nursing Operations HTML Microsoft Power BI IT Infrastructure

+ 4 more

Job Description

Responsible for enterprise system maintenance and support to include design assistance and implementation; device selection and implementation; and technical services and support. Troubleshoots and provides root cause analysis of common system/device issues to proactively identify potential problems. Works directly with vendors to resolve. Manages vendor technical relationship closely to understand and provide solutions that will best fit with future IT growth.

Responsible for troubleshooting system and process issues. Conducts root cause analysis and proactively identifies potential issues/problems; communicates concerns and solutions to internal clients.
Provides technical assistance on back-end management systems and hardware troubleshooting
Tests and evaluates hardware/software to ensure compatibility with internal applications and processes. Tests and coordinates deployment of firmware and driver upgrades on all applicable devices
System SME - works closely with power users and IT engineers to coordinate technical elements of enterprise solutions.
Assist with move, add, change, delete (MACD) process for applicable devices as needed

EDUCATION/CERTIFICATIONS ( MUST NOTE REQUIRED OR PREFERRED)

4-year college degree in a related field or equivalent experience preferred.

TECHNICAL /SOFT SKILLS (MUST NOTE REQUIRED OR PREFERRED)

1-3 years experience in some or all of the following preferred Microsoft Server and Active Directory technologies Outstanding organizational skills plus an ability to manage concurrent projects and activities.

EXPERIENCE (MUST NOTE REQUIRED OR PREFERRED)

Strong knowledge of IT infrastructure preferred.

LEADERSHIP SKILLS ( MUST NOTE REQUIRED OR PREFERRED )

Works independently with ICS L3 technical peers to ensure systems appropriately represented across the Firm.
Strong customer service and interpersonal skills required.
Strong verbal and written communication skills required.
Conveys a sense of urgency and drives issues to closure required.
Displays a passion for excellence, a drive to improve, and commitment to exceed expectations preferred.
Ability to interface with business, operational and IT stakeholders as required for system planning, performance and maintenance preferred.