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3.4

based on 339 Reviews

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41 RSM India Jobs

Managed IT Services, Senior Associate

5-8 years

Hyderabad / Secunderabad

1 vacancy

Managed IT Services, Senior Associate

RSM India

posted 8d ago

Job Role Insights

Fixed timing

Job Description

The Managed IT Services General Support Engineer provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to multiple facets of technology, business, and consulting. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and results-oriented environment and enjoy the challenge of real responsibility.


As a Managed IT Services General Support Engineer, you will work directly with our highly trained consultants and have access to a large cross-section of client environments that develop your IT career.

Many of the job responsibilities required of a Managed IT Services General Support Engineer are directly related to providing superior support for client technology environments. Examples of assignments include:

  • Capturing client requirements
  • Infrastructure operations and management
  • Adopting and learning new technologies
  • Performing Enterprise Administration and Engineering tasks
  • Troubleshooting business application issues

Basic Qualifications:

  • Degree or Certification in IT related field
  • 5-8 years of experience with Windows 10, Windows Server, virtualization, server management, storage, and general networking
  • Proven experience with Windows Active Directory, Group Policy, DNS, DHCP, NTFS, and other common Windows server functions
  • Office 365 user, mailbox, and policy administration
  • Proven experience with VMWare VCenter, ESXi, Data Center Cluster Management, and Microsoft Hyper-V
  • Foundational experience with application delivery platforms such as Citrix and Remote Desktop Services, advanced profile management, delivery controller management, providing clustered / highly available services
  • Microsoft Exchange troubleshooting
  • Experience in large, complex environments with multiple locations
  • Familiar with standard IT practices and policies
  • Familiar with IT service management tools and processes (helpdesk, ticketing, etc. )
  • Eagerness to contribute

Preferred Qualifications:

  • MSP Experience
  • Exchange patch and service pack management
  • Experience with NetApp Enterprise Storage
  • Maintaining, patching and managing Citrix Applications / Desktops
  • Strong knowledge in design and implementation of Citrix Apps and Desktops from client to server including Netscaler and Access Gateway.
  • Troubleshooting experience in enterprise level Citrix deployments
  • Citrix Policy design and implementation
  • Excellent written and verbal communication, problem solving and analytical skills
  • Strong judgment, issues management, and problem analysis techniques
  • Strong presentation, facilitation, time management, and prioritization skills
  • Proven ability to work both independently and as a part of a team
  • Demonstrated ability to balance priorities.

Shift: 10:30A to 7:30PM / 11:30AM to 8:30PM

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus. com/careers/india. html .

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus. com .


Employment Type: Full Time, Permanent

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People are getting interviews at RSM India through

(based on 35 RSM India interviews)
Job Portal
Referral
Campus Placement
Walkin
43%
14%
11%
6%
26% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at RSM India are saying

4.5
 Rating based on 3 Senior Associate reviews

Likes

RSM is one of very good firm I have worked with. Offer good opportunities to grow.

Dislikes

Nothing to Add

Read 3 reviews

Senior Associate salary at RSM India

reported by 21 employees with 1-9 years exp.
₹8.5 L/yr - ₹20.5 L/yr
60% more than the average Senior Associate Salary in India
View more details

What RSM India employees are saying about work life

based on 339 employees
52%
54%
42%
99%
Strict timing
Monday to Friday
Within city
Day Shift
View more insights

RSM India Benefits

Job Training
Free Transport
Soft Skill Training
Health Insurance
Work From Home
Team Outings +6 more
View more benefits

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