Managed IT Services, Senior Associate

• Capturing client requirements
• Infrastructure operations and management
• Adopting and learning new technologies
• Performing Enterprise Administration and Engineering tasks
• Providing onsite and remote support
• Troubleshooting business application issues
• As a Managed IT Services Consultant, you will receive mentoring from our experienced team and have access to a variety of technology and training.

You will be exposed to several aspects of our Technology Consulting Practices, including:

• Consulting process, tools and methodologies
• Referenced architecture design and best practices
• Engaging with clients and developing their IT initiatives

• Degree or Certification in IT related field
• 3-5 years of experience with Windows 10, Windows Server, virtualization, server management, storage, and basic networking
• Experience in large, complex environments with multiple locations
• Familiar with standard IT practices and policies
• Familiar with IT service management tools and processes (helpdesk, ticketing, etc.)
• Eagerness to contribute

• Excellent written and verbal communication, problem solving and analytical skills
• Strong judgment, issues management, and problem analysis techniques
• Strong presentation, facilitation, time management, and prioritization skills
• Proven ability to work both independently and as a part of a team
• Demonstrated ability to balance priorities