Sales & Service Role - Education (0-2 yrs)

- Help and guide customers at their residence by explaining different product and finish options.

- Daily updates of all activities on the CA app

- Site inspection & evaluation for surface defects and recommend most suitable solutions

- Site measurement & preparation of painting estimate as per rate card and after consultation with store owner / Store in charge.

- Appointment of contractors for execution of painting work
-
Supervision of ongoing / WIP sites for ensuring adherence to Asian paints recommended guidelines and on time work completion.

Timely resolution of customer complaints, if any :

- Help to generate leads/clients through market visits.

- Explain to customers the various services rendered in the store and direct customers to appropriate - sections for expert help

- Daily reporting of the collections and site status to store owner / store in charge and senior officer

- Maintaining the reports / formats as mandated by Asian paints

- Daily updates of all activities on the CA app

- Co-ordinate with contractors and ensure their attendance in all contractor training programs organised by Asian paints.

- Cross selling of product categories on PT sites During market scanning provide leads to other team members