Premium Employer

i

This company page is being actively managed by RingCentral Team. If you also belong to the team, you can get access from here

RingCentral

Compare button icon Compare button icon Compare
3.9

based on 33 Reviews

filter salaries All Filters

44 RingCentral Jobs

Senior UX Design Program Manager

9-13 years

Bangalore / Bengaluru

1 vacancy

Senior UX Design Program Manager

RingCentral

posted 16hr ago

Job Description

Summary description:

RingCentral s UX team develops the features, interfaces, and designs that are helping redefine the way the world communicates. World-class research, design, and project management skills all help raise the technological bar, and power human connections. If you re a talented, ambitious, creative thinker, our UX/UI team is the perfect environment to dream, produce and share your ideas with the world.

The Design Operations team at RingCentral is a fun, focused, global team made up of dynamic and diverse individuals! We are global connectors, trusted partners, and operationally strategic in our approach. We are also practical executors and problem solvers who figure out how to deliver projects efficiently and effectively in an ever-changing environment. Finally, we are passionate about design excellence and ensuring our UX teams can do the best work of their lives.

You are an experienced senior UX design program management professional with extensive experience in user experience, scaled Agile methodologies, design operations and program management best practices and tools. You will partner closely with UX leads, interaction designers, prototypers, researchers, design technologists, and visual designers, as well as our Engineering and Product Management teams. You are a proactive self-starter with excellent design sense, communication, and interpersonal skills. You are a strategic thinker and a master executor. You have a proven track record of improving processes and creating operational efficiencies in a UX team environment. You are an organized, thoughtful person who enjoys creating order out of chaos. Your UX program management scope spans offices, time zones and hemispheres, and its your job to keep all the players up to date on UX progress and deadlines.

Role and responsibilities:

Strategic UX program management

  • Understand strategic priorities and work with design leaders and product managers to define and maintain quarterly design roadmaps and manage UX scrum processes in Jira

  • Act as a bridge between UX, Engineering and Product Management teams, connecting all three groups making sure interdependencies are understood and planned for

  • Drive the UX plan, define milestones, track UX deliverables, and manage UX resources

  • Apply project management methods (Scrum, Kanban, Lean UX, SAFe) to your day-to-day work

  • Identify team needs with regards to process, tools, documentation, and asset management; driving required changes to make sure designers are working at optimum efficiency

  • Proactively creates new processes (as needed) and sunsetting old processes (we ve outgrown)

Enable design excellence

  • Collaborate with UX team leadership in key project decision-making, including requirements gathering, scheduling, resource allocation, and coordination of teams and approval processes

  • Work with design team members to create and enforce UX best practices and processes

  • Manage operational programs to help up-level and promote the design team presence both internally and externally

  • Provide mentorship to more junior team members

Foster global culture connections

  • Responsible for communication and coordination across global offices for multiple UX product areas including portions of large cross-product initiatives

  • Partner with remote teams to provide project progress reports, status reports, and risk assessment reports

  • Create a culture of one-team in a heavily distributed workforce

Preferred qualifications:

  • 8+ years of senior UX design program management experience in a medium to large UX organization working with UX Designers, Product Managers and Engineers

  • Excellent verbal and written communication skills interacting at all levels of the organization

  • Ability to effectively lead and manage projects involving cross-functional teams working across multiple time zones

  • Deep and thorough understanding of project management methodologies including Agile

  • Thorough knowledge of user-centered design processes and iterative development processes

  • Extensive knowledge of project management software tools: Jira, Confluence and Google Suite

  • Knowledge and familiarity of design software tools such as: DSMs, Framer, Figma, Sketch, etc.

  • BA/BS/MS degree or equivalent practical experience in User Experience, Business or Operations

Bonus points:

  • Experience leading projects within enterprise software development life cycle

  • Background in interaction design and Design Thinking processes

  • Certified ScrumMaster CSM

  • CAPM or PMP certification


Employment Type: Full Time, Permanent

Read full job description

Prepare for Program Manager roles with real interview advice

People are getting interviews at RingCentral through

(based on 5 RingCentral interviews)
Job Portal
60%
40% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

What people at RingCentral are saying

What RingCentral employees are saying about work life

based on 33 employees
89%
100%
83%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

RingCentral Benefits

Submitted by Company
Healthcare options
Wellness perks
Salary and equity
Stock purchase plan
Work-life balance
Paid parental leave
Submitted by Employees
Work From Home
Team Outings
Health Insurance
Free Transport
Child care
Gymnasium +6 more
View more benefits

Compare RingCentral with

Twilio

4.1
Compare

Zoom Video Communications

3.9
Compare

8x8

3.6
Compare

Vonage

4.8
Compare

AVAYA

3.4
Compare

Cisco

4.2
Compare

Bharti Airtel

4.0
Compare

Tata Communications

4.1
Compare

Bosch Global Software Technologies

4.0
Compare

Amdocs

3.8
Compare

Automatic Data Processing (ADP)

4.0
Compare

24/7 Customer

3.5
Compare

Thomson Reuters

4.1
Compare

Oracle Cerner

3.7
Compare

VMware Software

4.4
Compare

Adobe

4.0
Compare

Dassault Systemes

4.0
Compare

Salesforce

4.1
Compare

Temenos

3.3
Compare

Globant

3.9
Compare

Similar Jobs for you

Program Manager at Honeywell

Pune

7-9 Yrs

₹ 9-11 LPA

Program Manager at BHIVE WORKSPACE

Bangalore / Bengaluru

10-12 Yrs

₹ 12-14 LPA

Program Manager at Armstrong Fluid Technology

Bangalore / Bengaluru

5-10 Yrs

₹ 7-12 LPA

Program Manager at AssisTech Foundation

Bangalore / Bengaluru

4-9 Yrs

₹ 6-11 LPA

Program Manager at Maruti Suzuki India Limited

Gurgaon / Gurugram

8-14 Yrs

₹ 15-20 LPA

Program Manager at Good Business Lab

New Delhi, Bangalore / Bengaluru

5-8 Yrs

₹ 15-20 LPA

Program Manager at EMERSON INNOVATION CENTER

Hyderabad / Secunderabad

10-12 Yrs

₹ 12-14 LPA

Program Manager at Schneider Electric India Pvt. Ltd.

Bangalore / Bengaluru

5-8 Yrs

₹ 7-10 LPA

Program Manager at MongoDB, Inc

Gurgaon / Gurugram

5-9 Yrs

₹ 7-11 LPA

Program Manager at Nimesa Technologies

Bangalore / Bengaluru

5-8 Yrs

₹ 7-10 LPA

Senior UX Design Program Manager

9-13 Yrs

Bangalore / Bengaluru

1d ago·via naukri.com

Staff Salesforce Developer

2-6 Yrs

Bangalore / Bengaluru

4d ago·via naukri.com

Senior UX Design Program Manager

8-13 Yrs

Bangalore / Bengaluru

5d ago·via naukri.com

Ruby On Rails Developer

12-18 Yrs

Bangalore / Bengaluru

6d ago·via naukri.com

Software Development Engineer 3

4-7 Yrs

Bangalore / Bengaluru

7d ago·via naukri.com

Salesforce Development Engineer 4

2-5 Yrs

Bangalore / Bengaluru

7d ago·via naukri.com

Software Development Engineer IV

0-1 Yrs

Bangalore / Bengaluru

8d ago·via naukri.com

Salesforce Engineer 3

7-9 Yrs

Bangalore / Bengaluru

20d ago·via naukri.com

Senior Revenue Analyst

9-11 Yrs

Bangalore / Bengaluru

20d ago·via naukri.com

Staff Software Developer

15-20 Yrs

Bangalore / Bengaluru

27d ago·via naukri.com
write
Share an Interview