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Rezultize
posted 22d ago
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Job Description
- System Integration: Implement and manage the integration of customer engagement platforms with existing IT systems and databases, ensuring seamless data flow and functionality.
- Technical Solution Development: Develop technical solutions to meet client needs, addressing challenges in system compatibility and data synchronization.
- Troubleshooting and Support: Provide ongoing support, troubleshooting, and maintenance for integrated systems, ensuring minimal downtime and optimal performance.
- Collaboration with Teams: Work closely with internal teams and clients to understand requirements and provide technical guidance.
- Compliance and Security: Ensure all integrations comply with relevant data security and privacy regulations, particularly those applicable in the GCC region.
- Documentation and Reporting: Maintain comprehensive documentation of systems integrations and provide regular progress reports to stakeholders.
- Continuous Improvement: Stay abreast of new technologies and trends in system integration and propose improvements to enhance system efficiency and effectiveness.
- Bachelor s degree in Computer Science, Information Technology, or a related field.
- Proven experience (minimum of 3 years) in IT/System Integration, preferably in a customer engagement or marketing technology environment.
- Strong technical skills with experience in various integration tools and platforms.
- Knowledge of data security and privacy practices, with an understanding of GCC regulations being a plus.
- Excellent problem-solving abilities and attention to detail.
- Strong communication skills, with proficiency in English; Arabic language skills are advantageous.
- Ability to work independently in a remote setting and manage multiple projects simultaneously
Employment Type: Full Time, Permanent
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