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2 Revian Soft Technologies Jobs
Required functional and technical skills:
3-5 years
Hyderabad / Secunderabad
1 vacancy
Required functional and technical skills:
Revian Soft Technologies
posted 8d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Description
Support customers through activities which may include but not be limited to the receipt of customers calls, inquiries and complaints resulting in trouble tickets, order input, data gathering and traffic studies. Works with various groups for billing, message and trouble resolutions that directly impact the service(s) provided to customers.
Support customers through activities which may include but not be limited to the receipt of customers calls, inquiries and complaints resulting in trouble tickets, order input, data gathering and traffic studies. Works with various groups for billing, message and trouble resolutions that directly impact the service(s) provided to customers.
- Required functional and technical skills:
- CRM Strategy Design and Implementation-2
- Cust Suprt Policies Standards Proced-2
- Customer Interaction-3
- Customer Relationship Management (CRM)-2
- Customer Support Function-2
- Customer Support Operations-2
- Deliver customer-focused rslt(Non-Sup)-2
- Ignite innovation and change(Non-supv)-1
- Knowledge of Customers-2
- Experienced Operations Manager: 3-5 years. Overall experience 10+ Yrs
- Experience with ATTs MRS/MLAN/MSS Services preferable
- Customer facing operations management experience
- Need to work US ET shift as she/he will be supporting the US Ops management shift
- Hands on troubleshooting experience in WAN/LAN/FW highly desired
Employment Type: Full Time, Permanent
Read full job description What people at Revian Soft Technologies are saying
What Revian Soft Technologies employees are saying about work life
based on 12 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Revian Soft Technologies Benefits
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