Associate - Digital Product Management

You Lead the Way. We ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you ll learn and grow as we help you create a career journey that s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and lets lead the way together.

About the Role

The Associate Product Solutions, Inbound Data Capabilities will report directly to Manager - Product Solutions, Inbound Data Capabilities. They will be responsible to build scalable, robust, and sustainable products for Inbound Capabilities Team to ensure simple, timely, and efficient integration of data from external sources for all commercial products. He /She will be responsible to work with GCS Technology and other business units to support the current business priorities and goals, while powering future growth.

Responsibilities

• Strong Product Solutioning and Analytical mindset
• Ability to write effective user-stories and maintain healthy product backlog leveraging enterprise level scrum tools.
• Excellent oral and written communication, including presentation skills
• Develop, maintain and enhance product documentation based on requirements.
• Critical thinking and ability to link business requirement to product specifications.
• Identify and document dependencies and risks.
• Monitoring development & UAT progress by tracking activity, recommending actions and escalating appropriately to leaders
• Production support and data analysis to ensure integrity of data post implementation.
• Issue\Query management including investigation and root cause analysis.

Minimum Qualifications

• 1-3 years of experience in Product Development/Solutioning or Product Analytics role
• Bachelor s degree in computer science, computer engineering, other technical or business discipline highly desired.
• Ability to write clear and effective user stories in JIRA, Rally or equivalent and maintain product backlog.
• Self-starter and has strong problem-solving skills with an attention to detail.
• Ability to understand and anticipate user and customer needs with respect to data solutions
• Good Analytical Mindset with prior experience in any Data Analytics tools like SQL, Python or Excel
• Team player and the ability to manage multiple priorities simultaneously
• Excellent verbal and written communication, capacity to articulate complex logic concisely to a non-technical audience.
• Proven ability to quickly identify issues and/or risks as well as possible solutions and mitigation plans.

Preferred Qualifications

• Knowledge of Jira, Rally or equivalent and delivering via agile methodologies and practices.
• Familiarity with project methodology (SDLC, Waterfall, Agile) and related testing methodologies and tools (Rally\Jira).
• Good understanding of data products, scalable architecture & infrastructure
• Analytical experience with tools like SQL, Python, Hive or Tableau etc.
• Prior Experience in Product Management or equivalent role
• Confident with the ability to challenge the status quo and drive innovation - articulate point of view with a rationale

Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities