Associate- Digital Product Management

You Lead the Way. We ve Got Your Back.

At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

How will you make an impact in this role?

The selected candidate for this role will work in the Business Insights Team within CFR Business Unit, which has centralized Bluelight MIS platform that provides easy access to thousands of credit fraud and risk metrics, consumed across CFR Strategy Teams. This role will provide opportunities to lead the team to deliver critical metric and insights to senior CFR leadership.

Lead end to end Big Data Integration processes for building critical metrics from disparate source systems (including RDBMS, Hadoop and multi-dimensional cube ecosystems), with 100% accuracy and 100% on time delivery - Deliver strategic insights to key partners using tools like Power BI.

Drive automation initiatives within existing processes and fully optimize delivery effort and processing time - Effectively handle relationship with 20+ risk partners across multiple geographies.

Ability to develop key performance indicators (KPIs) basis business requirements.

Perform Demos and Launch Announcements with key stakeholders to demonstrate success and metrics of improvement.

Follow industry best agile practices to deliver on key priorities.

Finds opportunities to adopt innovative technologies.

Job Description/Minimum qualifications

Bachelor s Degree required; Bachelor s (or comparable experience) in computer science, engineering, or a related technical discipline.

3+ years of experience in Software Product Management, Business Analysis or Product Ownership.

Experience managing data publication products such as APIs and events and/or Big Data, Analytics and AI products.

2+ years of Power BI experience is must

Experience in GCP/cloud is an added advantage

Collaborate with other team members and stakeholders.

Identify risks, challenges, opportunities, and business integration needs.

Knowledge of Platforms (Only for internal candidates): LUMI

Excellent written and verbal communication skills

Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities