Manager - Account Development

You Lead the Way. We ve Got Your Back.

At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

This position is in the India Insurance team is responsible for managing Product, Marketing, Online Acquisition and Alternate Channel Acquisition of Life Insurance products.
The incumbent is expected to be a proven people leader managing diverse teams.
The incumbent should have the ability to understand market realities, have a solution driven mind-set and develop innovative Insurance products and solutions for American Express Card members and prospects.
Online and Alternate channels are growing at a rapid pace and this position is required to 'Think Big' and scale up the Life Insurance business to new heights.
This position requires strong networking skills and great communication skills - to deliver on projects by leveraging local and global relationships.
The incumbent is also required to ensure 100% adherence to IRDAI Guidelines, extend American Express brand promise through the products, sales process, ensure timely processing, accurate reporting and ensure seamless service delivery.
This role also requires the incumbent to work with the Insurance partners on a daily basis and ensure the business objectives are delivered flawlessly while working independently and ensure strict adherence to American Express and IRDA guidelines of controls and compliance.

Business Outcomes:
Enhance Insurance premium and revenue through defined LOB's/Channels
Deliver key business results
Pitch intelligent solutions to help acquire prospects, grow the business, enhance sales productivity and manage communications
Navigate & network with stakeholders & decision makers with speed
Design & deliver a robust product that resonates with the target audience
Understand the stated/unstated needs of the customer & influence effectively to design solutions oriented towards solving customer problems

Leadership Outcomes:
Put enterprise thinking first, connect the role s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders.
Lead with an external perspective, challenge status quo, and bring continuous innovation to our existing offerings
Demonstrate learning agility, make decisions quickly and with the highest level of integrity
Lead with a digital mindset and deliver the world s best customer experiences every day

Ideal candidate must have:
Strong communication skills and customer focus
Effective people leadership and interpersonal skills
Strong relationship and influencing skills
Demonstrated personal excellence
Team player with an ability to understand dynamics
Effective time management skills

Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities