Sr. Engineering Manager

You Lead the Way. We ve Got Your Back.

At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and lets lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

The U. S. Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.

Description

We are looking for a Senior Engineering Manager that has a solid understanding of JavaScript, NodeJS, ReactJS, and emerging JavaScript frameworks, to lead an agile cross-functional team that values collaboration, automation, and innovation. If youre a JavaScript enthusiast looking to build highly scalable, performant and fault-tolerant applications, come grow your skills as a technical leader at Amex. You will be part of the Card Shop group, which focuses on and strives to provide best in class user experiences to our customers when they shop for American Express products. Your work will be at the frontline of American Express commitment to excellence to our customers, and thus highly visible, impactful, and rewarding.

What to Expect:

• Lead a team of web engineers and deliver world class web applications using ReactJS and NodeJS on the cloud.
• Find opportunities to educate and learn from other mobile & web engineering teams
• Align group-wide product owners to define requirements for new features, build product roadmaps and plan increments of work
• Manage Tech OKRs and strive to continuously improve the metrics month over month.
• Research relevant technologies and form a point of view on the technologies and architectural approaches we take
• Whiteboard and socialize changes and system designs in collaboration with architects, tech leads and team members
• Provide support to operations teams to troubleshoot and resolve production issues
• Recognize and solve for inefficiencies in our development process
• Meet regularly with team members to provide feedback on employee performance and coaching for difficult situations
• Help engineers develop and implement a personal career development plan Mentor engineers in skills development
• Plan process and technology improvement projects and influence other managers and delivery team leads to collaborate on execution
• Assist the director to design and complete a hiring plan, including sourcing, screening, and interviewing
• Drive innovation within a fast-paced agile environment

Join us if you have:

• Solid experience leading and building N-tier Web applications on Cloud environment.
• Experience being a people leader, coaching, mentoring and guiding for very hardworking technical teams.
• The ability to participate in, and contribute simultaneously to, multiple work streams including planning, logistics, communication, and follow up across a diverse and virtual team
• Adaptability to changes in product requirements, organizational structures and business conditions
• A strong belief in your personal responsibility for ensuring quality craftsmanship
• Experience working in a distributed team model and the ability to collaborate with remote team members.
• Solid understanding of agile software development methodologies

Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities