Financial Analyst

You Lead the Way. We ve Got Your Back

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you ll learn and grow as we help you create a career journey that s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join #TeamAmex and let's lead the way together.

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape
the strategic decisions that lead our business forward. Whether it s negotiating with some
of our largest global partners or creating next year s financial plan, you can influence both
our day-to-day P&L and the future direction of the company. As part of the team, you can
have the opportunity to learn and use the latest data tools and technologies and explore a
range of roles to grow your career. Find your place in finance on #TeamAmex.

Function Description

• Card & Merchant Accounting and Controls (CMAC) team in Global Financial Operations, Controllership, manages the foundational accounting for Card Member spend, Remittances and Merchant payments along with various other operational accounting processes that is core to a Credit Card domain.
• This team is the last line of defense and liaisons with broader controllership, technology / product, and Global Service Group (GSG) / servicing teams to ensure correct Card Member allocations and financial integrity is embedded in the end-to-end process.

How will you make an impact in this role?

This B28 role will be primarily responsible for managing E2E accounting and research and clearance processes for Card Member Credit Balance Refund ledgers, Governance of Balance sheet accounts (specifically Bank and suspense accounts ensuring all accounting (upstream system/manual) is processed timely and accurately across APAC & EMEA Markets. Incumbent will also be responsible to maintain financial integrity through timely reporting of process metrics, inputs related to trending variances, static and unnatural balances, customer queries and status of process improvement driven by upstream/downstream automation and improvements.

• Responsible for maintaining financial integrity of the APAC & EMEA Card Member Credit Balance Refund process.
• Be able to gain detailed understanding of end to end accounting, inputs, processes, controls, process flows, metrics, risks, SLAs and output of the process
• Work closely with business partners (Servicing teams within GPS & CFN) to clear the daily/monthly financial transactions, drive process efficiency and proactively highlight any exposure
• Be able to proactively highlight, communicate and mitigate risks.
• Monitor the trending of the Balance Sheet accounts managed and work with different stakeholders to identify and fix the RCA
• Ability to drive self and team goals with continuous focus on process improvement.
• Demonstrate effective proactiveness, transformational mindset as well as strong analytical skills.
• Ability to manage multiple projects to support enterprise goals.
• Effectively coordinate with technology for development / automation opportunities
• Ensure compliance with prevailing policies and procedures besides contractual and regulatory requirements as applicable

Minimum Qualifications

• B. Com with 2-4 years or CA/MBA/Post Graduate with 0-2 years of work experience
• Good knowledge of AR Platforms Globestar, CARE, MARS, Payable Systems Oracle SL, Mercury, etc.
• Good knowledge of Excel, PowerPoint, Business Intelligence and other data applications like Cornerstone, main frame systems is a plus
• Good communication and interpersonal skills

Preferred Qualifications

• Well-developed analytical skills, ability to understand the linkages to processes.
• Good Accounting knowledge.
• Demonstrate leadership skills needed to create, develop and communicate with diverse stakeholders.

Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities