Analyst-Control Management

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Control Management Risk Pillar Copy (Issues, Events & Remediation): The objective of the CFR Control Management Issues, Events & Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.

CFR is looking for an Analyst of Issues, Events & Remediation focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

The Analyst, CFR Issues, Events & Remediation will:

Assist in investigation and conduct root cause analysis to address repeated issue types

Perform quality assurance on documentation of specific issue/ORE type, urgency, severity/impact (e. g. , impact analysis)

Assist portions of the remediation process, these may include:

tracking progress

validating resolution efficacy and

communicating status updates to stakeholders

Perform quality assurance on documentation and maintenance records of specific issues/OREs and remediations to ensure transparency and accountability in the issue management process

Identify trends in issues and events associated with a workstream to identify potential systemic risks or control weaknesses within BU processes

Support review of components of the End-to-End (E2E) BU issue resolution process

Perform sample testing of specific issues to ensure resolution is complete and effective

Review data used in preparation of detailed reports on issue status, trends, and outcomes

Support sharing insights, better practices, themes, etc. across the ent erprise

Required Qualifications:

2-4 Years experience in operational risk management (e. g. , within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities

Project management, communication, and interpersonal skills

Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards

Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively

Preferred Qualifications:

Bachelor's Degree in Finance, Business, Risk Mgmt. , or related field; advanced degrees (e. g. , MBA, MSc) or certifications are advantageous

Experience in at least one of the following:

Scoping, prioritizing, and support remediation of operational issues

Knowledge of investigating and conducting root cause analysis to address repeated operational risk issue types

Assisting of quality assurance on documentation of operational risk issues and events

Recommendation of remediation strategies for operational risk issues and events

Performing Quality Assurance of documentation and maintaining records of operational risk issues and events to ensure transparency and accountability

Supporting the E2E issue resolution process

ORMCM

Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities