Product Manager - Commercial

You Lead the Way. We ve Got Your Back.

At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Description

As product manager at one of the most iconic brands in the world, we play a major role in building authentic relationships with customers who impact life and business around the world. Here, creativity and inspired storytelling combine with powerful data-based marketing and hyper-personalized digital value proposition to create a genuine human connection that drives business results. As a part of our diverse community of product managers, you can have a breadth of different product management experiences and do virtually anything from connecting small businesses to new customers to uncovering insights that inspire the future of payments. Create a dynamic career while doing work that matters for people and businesses everywhere. Find your place in marketing on #TeamAmex.

How will you make an impact in this role?

• Responsible for product management and digital onboarding for corporate card business in India along with managing products and capabilities to drive growth and ensuring overall regulatory compliance.
• Work on new product features to deliver best in class payment solutions that help our commercial customers thrive.
• This includes the launch of both new and revitalized products
• Sustain a strong understanding of the payments industry and regulatory environment whilst building products that will ensure our market readiness and enhance the competitive advantage of our Corporate products
• Drive and enhance Corporate Onboarding journey to make it seamless to onboard new to bank customers
  Maintain a critical financial lens on portfolio economics; identify and implement significant margin enhancement opportunities while concurrently balancing customer value
• Lead and execute project work plans and revise as appropriate to meet changing needs and requirements.
• Manage day-to-day operational aspects of product management
• Work closely with teams like Servicing, Technologies, Risk, Acquisition, Finance and Marketing. Key to this role is to be personally accountable for the detail required to effectively implement initiatives and be innovative in their application and proactively identify issues and ensure facilitation to close them.
• Responsible for all product set up information, providing a clear and consolidated view of current products and for implementing all new product set ups ensuring they are set up to best meet requirements and work flawlessly.
• Ensure compliant process for all initiatives and due Ops risk governance process is followed.
• Ensure corporate regulatory initiatives are proactively followed up and closed with respective stakeholders

Minimum Qualifications

Post Graduate/ MBA with 5+ years experience with a confident self-starter attitude.
Preferable work experience in Travel Industry
Strong ability to work independently and drive results.
Strong numerical and analytical ability.
Excellent communication skills.
Good technology systems and application knowledge.
Ability to work in a team environment fostering teamwork and driving collective performance.
In-depth understanding of corporate products and process is a must.
Ability to work across business lines/geographies and manage multiple stakeholders.

This is not a hybrid role and the colleague is expected to be in office on working days if not out for meetings/events

Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities