Payroll Specialist

You Lead the Way. We ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you ll learn and grow as we help you create a career journey that s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and lets lead the way together.

How will you make an impact in this role?

The role will require colleagues to support CS APAC Payroll Optimization initiatives require in depth understanding of payroll data and related analytics, partnering with tech teams to design and implement the tech solutions.

• Managing quality metrics and lead projects as required towards process improvement and standardization of payroll systems.
• Process payroll data accurately and on time for all employees.
• Develop and maintain payroll metrics and key performance indicators (KPIs) to monitor payroll accuracy, efficiency, and compliance.
• Analyze payroll data to identify trends, anomalies, and areas for improvement.
• Collaborate with cross-functional teams including HR, Finance, and IT to ensure data integrity and alignment of payroll processes with organizational goals.
• Prepare regular reports and presentations on payroll metrics and analysis findings for management review.
• Identify opportunities for process automation and optimization to enhance payroll efficiency and accuracy.
• Stay updated on industry trends, regulations, and best practices related to payroll and data analysis.
• Active participation in process improvement Initiatives and providing periodic status updates to Leadership Team
• Can support the team for tax filing and remittance, benefits maintenance, and other related payments.
• Effective vendor management: Coordination and management of the entire payroll function through multiple payroll vendor teams
• Checking and auditing payrolls, ensuring legislative, compliance and internal reporting requirements for payroll function
• Lead internal / regulatory / statutory audits by providing the detailed documentations specified by the auditors / regulators.
• Constantly look for ways to use innovation & automation to drive efficiency, remove manual efforts and increase control & compliance.

Minimum Qualifications

• CA / MBA with at least 3+ years of experience or Commerce Graduate with minimum 5-7 years of experience in Finance and (or) Financial Operations.
• Problem solving skill is key to ensure seamless accomplishment of day-to-day deliverable.
• Advance functional knowledge of Oracle and SAP
• Must have experience and understanding of payroll related compliances.
• Experience in managing 3rd party vendor for day-to-day service delivery & customer services.
• Comprehensive knowledge of payroll systems desirable.
• Strong accounting skills & proficiency in systems / tools MS-Excel, Access, Power Point etc.
• Knowledge of EPR tool (SAP) desirable
• Experience with data visualization tools such as Tableau or Power BI.
• Knowledge of payroll tax regulations and compliance requirements.
• Experience with process improvement methodologies (e. g. , Six Sigma, Lean)

Preferred Qualifications

• Result orientation and ability to work independently.
• Problem solving, analytical, conflict resolution and facilitation skills.
• Proven ability to build and sustain relationships.
• Strong relationship orientation, comfortable in working with Cross Functional Teams, across multiple locations shifts & culture.
• Strong oral and written communication skills.
• Ability to challenge status quo and keen enthusiast for continuous improvement.

Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities