Deputy Manager - SSC Insights Reporting Analyst

Responsibilities

• Execute against team charter for Reporting vertical within SSC
  • Execute market, portfolio, and brand level reporting of marketing KPI performance (utilizing dashboards, templated decks, and reporting tools)
  • Leverage business performance explanations from teams around the world to incorporate considerations beyond data into reporting
  • Explain business performance, drivers, and optimization opportunities
  • Monitor key channel, customer, competitor (incl. PL) and emerging player performance and execute reporting at required intervals

• Support Reporting Lead/Sr. Managers/Managers deliver against needs articularted by Business Partners within the Hubs to address the business questions and process requirements

• Deliver against needs of stakeholders, requestors and sector/functional leaders

• Support processes for output adherence and delivery to agreed scope in line with the agreed timelines, aligned templates and content management
• Monitor and act upon regular feedback inputs from deliverables end-users and Business Partners
• Flag and monitor any business risks related to delivering the operational output (facilities, IT resources, recruitment efforts)
• Primary executor responsible for flawless support process and structure, including knowledge management and transfer

• Process management
  • Support communication processes with Reporting vertical leaders and Business Partners (project planning, workflow monitoring, quality checks, on-going changes)
  • Help Reporting vertical leadership develop and finetune internal COE processes (work-flow mapping, pain-points and bottlenecks management) both related to service delivery and internal center operations
  • Improve existing processes based on frequent end-user and Business Partner feedback loop

Technical Skills:

• Advanced powerpoint and intermediate excel skills. Would be involved in Template creation and alignment with the BU/Sector team
• Ability to convert insights into story that answers critial business questions.
• Ability to mange day-to-day operations
• Hands on with tools for POS/Panel/Syndicated data sources IRI, Euromonitor, Kanar World pannel and understanding of media KPIs
• Ability to visualize data set and identify KPIs that will help descision making.

Soft Skills:

Excellent written & Verbal Communication skillsHubs to address the business questions and process requirements

Essential:

• world-class stakeholder management skills
• solution-oriented approach to problem solving
• ability to identify and capitalize on opportunities to gain efficiencies and improve process & deliverables
• depth and breadth of custom and syndicated research/analytics
• strong understanding of internal & external data sources that could contribute to the reporting and analysis function
• very strong analytical thinking with proven ability to connect data & insight from category consumption, brands drivers, macro & micro trends, and future forces of consumer change and deliver clear outlook scenarios along with implications for the business

Key performance indicators:

• All projects are closed within the agreed timelines, within predefined scope and with high quality
• Error-free deliverables to further drive capacity efficiencies within the serviced entities
• Productivity business targets as per project charter definition
• Positive impact on P&L of covered entities with no loss on Insight deliverable quality and ability to support effectively business decisions
• Return in Insights Investment improvement YoY.
• Positive feedback from Senior Insights Leadership Team