Executive - Customer Care (0-3 yrs)

Responsibilities:

- Manage large amounts of inbound and outbound calls in a timely manner

- Handle customer queries.

Requirements and skills:

- Previous experience in a customer support role would be of great advantage

- Strong phone and verbal communication skills along with active listening (English)

- Good written and verbal communication skills

- Customer focus and adaptability to different personality types

- proficient in relevant computer applications

- Ability to multi-task, set priorities and manage time effectively

- Flexible to work in rotational shifts and week- off's