Assistant Manager - Branch Operations

Responsibilities:
Managing staff who work directly with customers, including hiring, training, and scheduling employees
Reviewing sales reports and other business metrics to identify problem areas that need improvement
Recommending strategic changes to improve branch performance or implement new products or services
Managing staff who handle customer requests for information about products or services offered by the bank
Conducting training sessions on topics such as fraud prevention, security awareness, and customer service
Overseeing the operations of the branch on a day-to-day basis, including hiring staff and managing finances
Monitoring the performance of staff members to ensure they meet goals and adhere to company policies
Requirements:
Ability to meet the requirements of the business through product management, operations management, and team management.
Informed rules and regulations that meet industry standards.
Operational skills that tempt business competitors to up their game.
Leadership and organization to keep up with the business administration.
Communication skills to keep the teams’ tasks aligned and every individual motivated.
Hold strong decision-making and problem-solving skills to maintain the pace at work.