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1 Matrimony.com Relationship Manager Job

Relationship Manager

2-6 years

₹ 2 - 3L/yr

Mumbai

20 vacancies

Relationship Manager

Matrimony.com

posted 22d ago

Job Description

Job description


What you'll do

Marathi Telesales Voice Process


WORK FROM OFFICE IN ANDHERI

NEED TO JOIN IMMEDIATELY


Only Experience Candidates Need To Apply


Qualification:- Any Graduate

Experience:- 2 to 6 years in Telesales

Permanent Job Fixed Salary + Incentive

Sunday Fixed Weekly Off

General Shift



CONTACT PERSON -

Guddu Singh: 9875412573 (CALL/WHATSAPP)


Job Overview:- Assisted Service is a personalized matchmaking service offering assistance to busy professionals or people who need assistance in their partner search. We have efficient Relationship Managers who find joy and pride in helping our members find their soul mates. The Relationship Manager/ Senior Relationship Manager is responsible for understanding customer requirements, meeting service metrics guidelines, retaining customers, converting prospects and assisting them in finding suitable partners.

  • Understanding the customer requirement accurately.
  • Helping customer find suitable profiles keeping in mind their requirements.
  • Delivering quality service to paid members and working closely to maintain a good rapport with them.
  • Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories.
  • Managing a set portfolio of customers with robust follow up.
  • Excellent verbal & written communication, fluency in the regional language, pro-activeness, listening skills, service orientation, Integrity.
  • Punctuality & Presentation skills.
  • Emotional quotient, Persuasion Skills.
  • Ability to read/interact to understand the client requirements.
  • Graduate in any specialization with a minimum of 1 year experience in directly interfacing with the Customer.
  • Experience in Personalized service would be an added advantage.

Role Overview:- The Relationship Manager/ Senior Relationship Manager is responsible for understanding customer requirements, meeting service metric guidelines, retaining customers, converting prospects and assisting them in finding suitable partners.


Key Responsibilities

  • Welcoming the customer on-board and creating a Member Profile.
  • Understanding the member choice, expectations and identifying the uniqueness of the Member.
  • Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories.
  • Maintaining good rapport with the member; providing the right 'Elite' experience and delivering quality service.
  • Managing a set customer portfolio with robust follow up.

Skills and Competencies

  • Excellent command over English language, and fluency in Bengali is must, proactiveness, listening skills, service orientation, Integrity.
  • Ability to understand the customer requirements.
  • Punctuality & Presentation skills.
  • High Emotional quotient, Persuasion Skills
  • Handling HNI Sales

Education and Experience

  • Graduate (in any specialization)

Employment Type: Full Time, Permanent

Read full job description

Matrimony.com Interview Questions & Tips

Prepare for Matrimony.com Relationship Manager roles with real interview advice

What Relationship Manager at Matrimony.com are saying

4.2
 Rating based on 111 Relationship Manager reviews

Likes

Ontime salary and holidays

  • Salary - Good
Dislikes

Work life balance very low, no job security promotions are very less company culture was not good, huge pressure of sales, no work satisfaction no extra activities for employees. Overall not a employee centring company

  • Skill development - Bad
  • +5 more
Read 111 Relationship Manager reviews

Relationship Manager salary at Matrimony.com

reported by 240 employees with 1-8 years exp.
₹1.7 L/yr - ₹5 L/yr
38% less than the average Relationship Manager Salary in India
View more details

What Matrimony.com employees are saying about work life

based on 1.6k employees
63%
87%
66%
99%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Matrimony.com Benefits

Job Training
Health Insurance
Soft Skill Training
Work From Home
Cafeteria
Team Outings +6 more
View more benefits

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Matrimony.com Mumbai Office Location

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Andheri Office
Kale Donia Building, Sahar Rd, Sambhaji Nagar, Mhada Colony, Andheri East, Mumbai, Maharashtra 400058, India Andheri
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