Relationship Manager - TASC

Relationship Manager - TASC

JOB DESCRIPTION

Trust, Associations, Societies & Clubs are the untapped segment in our existing system. This segment has the potential to contribute larger inflows on the liabilities front and requires an expertise to identify & source the relationships. With this TASC infrastructure being put in place, as a bank we would be able to garner a sizeable business that would contribute to the overall liabilities balance sheet of the bank.

This role will be a combination of both hunter & farmer with enough expertise on both the product & documentation.

Key Accountabilities

• Ensure stability of balances/income from existing set of clients and deepen the relationship along with NTB Clients.
• Add value to the client and stay ahead of the competition by structuring and implementing innovative deals.
• Activate various segments to acquire and deepen TASC clients including the branch, TR RM and PBs
• Ensure training for account opening and BAU processes for various channels.
• Use knowledge of various products for deal structuring.
• Maintain relationships with Institutions to originate business.
• Provide inputs and enable smoother processing of TASC account opening and BAU transactions

Job Duties & responsibilities

• Resource productivity, earmarked for TASC business.
• Branch Activation Creating the mindshare on TASC.
• Acquiring new accounts (Current and Savings) from branch catchment area
• Quality sourcing of TASC with multiple hooks.
• Events to be organized in the Societies/Clubs/Apartments around the branch catchment.
• Build strong relationship with internal teams to leverage existing relationships. Training the various channels and segments

Required Experience

• Minimum 2 to 3 years’ experience in the field of TASC & Govt. business.

Education / Preferred Qualifications

• Graduate/Postgraduate

Core Competencies

• Sales & Networking Skills. Good Communication & Listening Skills
• Goal / Target oriented
• Good verbal communication skills

Technical Competencies

• Banking knowledge
• Computer Skills and digital knowledge
• Good network in the market

Work Relationship

• Management of existing clients and prospects for acquisition and deepening of wallet share.
• Close interaction with Branch Head, Branch Service and Operations team to ensure consistent delivery of volume and revenue targets.
• Close and regular interaction with Personal Bankers through joint engagement with clients.

DBS India - Culture & Behaviors

• Performance through Value Based Propositions
• Ensure customer focus by delighting customers & reduce complaints.
• Build pride and passion to protect, maintain and enhance DBS’ image and reputation.
• Enhance knowledge base, build skill sets & develop competencies.
• Execute at speed while maintaining error free operations.
• Maintain the highest standards of honesty and integrity.