filter salaries All Filters

6 Regional Service Manager Jobs

Regional Service Manager

5-10 years

Hyderabad / Secunderabad

1 vacancy

Regional Service Manager

LIXIL

posted 15d ago

Job Role Insights

Flexible timing

Key skills for the job

Job Description

  • Collaborate with sales and other departments to ensure alignment with customer service goals.
  • Lead, motivate, and manage a team of service technicians and support staff across the region.
  • Provide coaching, training, and performance evaluations to ensure team effectiveness.
  • Conduct regular meetings to ensure alignment with company goals and customer requirements.
  • Develop and implement strategies to improve service delivery, reduce costs, and enhance customer satisfaction.
  • Oversee and manage the day-to-day operations of the service teams within the region.
  • Setting up and maintaining a service centre and evaluating its efficiency.
  • Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
  • Monitoring department issues and client complaints to create methods to lessen recurring issues.
  • Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
  • Maintaining strong relationships with internal customers, dealers, and sales representatives.
  • Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.
  • Manage budgets for service operations, ensuring cost control while maintaining service quality.
  • Monitor key performance indicators (KPIs) and service level agreements (SLAs) to assess team and individual performance.
  • Handle escalated customer complaints and resolve issues quickly and efficiently.

Skills:

  • Strong leadership and team management abilities.
  • Excellent communication and interpersonal skills.
  • Problem-solving and conflict resolution skills.
  • Ability to manage multiple projects simultaneously.
  • Strong organizational and time-management skills.
  • Proficient in using service management software and CRM systems







Employment Type: Full Time, Permanent

Read full job description

Prepare for Regional Service Manager roles with real interview advice

What Regional Service Manager at LIXIL are saying

Regional Service Manager salary at LIXIL

reported by 3 employees with 13-23 years exp.
Lock Unlock
₹15 L/yr - ₹21 L/yr
10% more than the average Regional Service Manager Salary in India
View more details

What LIXIL employees are saying about work life

based on 188 employees
67%
46%
34%
100%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

LIXIL Benefits

Health Insurance
Work From Home
Job Training
Free Transport
Soft Skill Training
Team Outings +6 more
View more benefits

Compare LIXIL with

Kohler

3.7
Compare

Toto India Industries

4.3
Compare

Roca India

3.9
Compare

Grohe

4.1
Compare

Hindware Limited

3.9
Compare

Jaquar

4.1
Compare

Cera Sanitaryware

4.1
Compare

Parryware

3.9
Compare

Hansgrohe

3.8
Compare

Aditya Birla Group

4.1
Compare

Amrit Cement

4.1
Compare

Sanghi Industries

3.7
Compare

My Home Industries

4.1
Compare

Heidelberg Cement

4.2
Compare

RAK Ceramics

4.0
Compare

N.C.L. Industries

3.8
Compare

Dalmia Bharat Group

4.1
Compare

Aparna Enterprises

3.9
Compare

Roca Bathroom Products

3.9
Compare

Orient Bell

3.5
Compare

Similar Jobs for you

Regional Service Manager at SCHILLER India

Mumbai

5-8 Yrs

₹ 10-15 LPA

Regional Service Manager at Metafolks

New Delhi

10-15 Yrs

₹ 12-15 LPA

Regional Service Executive at Flextronics Technologies(I) Pvt Ltd

Gurgaon / Gurugram

7-8 Yrs

₹ 5-7 LPA

Regional Service Executive at Flextronics Technologies(I) Pvt Ltd

Mumbai

7-8 Yrs

₹ 3-5 LPA

Regional Service Executive at Flextronics Technologies(I) Pvt Ltd

Mumbai

7-8 Yrs

₹ 9-10 LPA

Service Specialist at Siemens Limited

Thane

3-4 Yrs

₹ 6-10 LPA

Regional Head at Yes Bank

Kolkata

8-13 Yrs

₹ 7-12 LPA

Regional Service Executive at Flextronics Technologies(I) Pvt Ltd

Gurgaon / Gurugram

7-8 Yrs

₹ 9-10 LPA

Regional Team Lead at Tata Tele Business Services

Pune

4-8 Yrs

₹ 8-12 LPA

Regional Manager at IndiaMART InterMESH Ltd

Vijayawada

5-10 Yrs

₹ 7-12 LPA

5-10 Yrs

Hyderabad / Secunderabad

15d ago·via naukri.com

7-9 Yrs

Gurgaon / Gurugram

28d ago·via naukri.com

10-15 Yrs

Ahmedabad, Mumbai

26d ago·via naukri.com

5-8 Yrs

Mumbai

13d ago·via naukri.com

Regional Manager Service

Talent Corner Hr Services

6-11 Yrs

₹ 5 - 7L/yr

New Delhi, Delhi/Ncr

10d ago·via naukri.com

10-15 Yrs

New Delhi

3mon ago·via naukri.com
How was your last interview experience?

Recently Viewed

REVIEWS

GoFrugal Technologies

No Reviews

REVIEWS

Ecolab Digital Center

No Reviews

SALARIES

Anupam Rasayan India

No Salaries

LIST OF COMPANIES

Anupam Rasayan India

Overview

COMPANY BENEFITS

Anupam Rasayan India

No Benefits

How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent