Specialist Trainer

Role: Specialist Trainer
Experience: 3-6 Years.
Location: Bangalore.

About MarketStar:

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStars accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our MarketStar team and can t wait to discuss how we can help you find growth!

Job Description:

As a Sales Specialist Trainer you will be playing a pivotal role in educating, training and empowering our teams on various Google products. This training will help the reps to have mastery in acquiring sales techniques without compromising on customer satisfaction. The training must also equip them with excellent product knowledge on Google workspace and other associated products such as Gemini and Chrome to help them deliver world-class solutions to educational institutions and enterprises in order for them to optimally use google products.

Responsibilities:
Develop curriculum:

• Design and develop training content including presentations, handouts, and self paced learning platforms, that align with Googles best practices and industry standards.
• Keep the training curriculum up-to-date with the latest changes and updates in the Google

Training Delivery:

• Conduct engaging and interactive training sessions for diverse audiences, ranging from beginners to advanced users, both in-person and virtually.
• Adapt training methodologies to accommodate different learning styles and levels of expertise.
• Inspire confidence enthusiasm in the trainees while delivering customer centric solutions.
• Handle both New Hire On-Floor Trainings

Hands-on Demonstrations:

• Provide practical, hands-on demonstrations of Google workspace solutions and functionalities, illustrating how to position a product feature, handle objections and identify opportunities for growth.
• Make trainees well versed with navigation of the tools used
• Offer real-world examples and case studies to enhance understanding.

Support during and after the training:

• Address participants questions and concerns during training sessions, fostering a collaborative learning environment.
• Provide ongoing support to trainees as they apply their knowledge to real-world scenarios

Performance Evaluation:

• Assess the progress and performance of trainees through quizzes, exercises, and practical assignments.
• Provide constructive feedback to help individuals improve their skills.

Stay Informed:

• Stay abreast of industry trends, changes in Google policies, and updates to the platform, ensuring that training materials are current and relevant.

Collaborate with Stakeholders:

• Work closely with the various teams such as Operations, Quality and the end Clients to understand their training needs and tailor programs accordingly.

Continuous Improvement:

• Seek feedback from participants and stakeholders to continually improve training programs.
• Proactively identify areas for enhancement and develop new training modules as needed.
• Open to feedback and adapt quickly to the changing business requirements based

Tracking Performance:

• Post teams going live on production floor, track performance in terms of the KPIs defined for the program
• Bring changes to the curriculum based on past batch performance and feedback

Required Qualifications:

• Proven experience handling Sales
• Proven experience in Training, particularly on Sales.
• Strong presentation, verbal and communication skills.
• Can use MS Excel, Google Sheets, Powerpoint, Google Slides, MS Word, Google Docs with ease.
• Ability to adapt training content for different skill levels, audiences changing business environment
• Experience in developing curriculum and training materials.
• Up-to-date knowledge of newer sales techniques
• Highly motivated, patient and supportive demeanor with a passion for educating empowering trainees.

What s in it for you
Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well-being sessions, real-time grievance redressal, and work flexibility.

We are a people-first organization with policies and processes that help you bring the best version of yourself into work including fast-track growth for high-potential folks. An opportunity to be associated with the world s leading brands as clients. To be a part of an organization with more than 60% of homegrown Leaders. Customized training programs that are catered to personal and professional development. We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs.

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