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27 Regal Rexnord Corporation Jobs
Order Management Associate (CC AII)
2-4 years
₹ 5 - 5.5L/yr
Hyderabad / Secunderabad
1 vacancy
Order Management Associate (CC AII)
Regal Rexnord Corporation
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Dedication to 80-20 overserve strategies
- Drives continuous improvement initiatives within department
- Collaborates with other teams to drive resolution/shipment on open order reports
- Handles internal & external customer inquiries, quotes & orders
- Responsible for building strong customer relationships and delivering customer-centric solutions
- Supports corporate initiatives designed to overserve our customers while providing an effortless customer experience
- Responsible for daily planning and prioritizing of work to meet commitments aligned with organizational goals
- Handles customer escalations, autonomously with first contact resolution when possible
- Works with internal teams with a high sense of accountability and urgency
- Works with internal partners (Credit, Planning, Shipping, etc) to drive resolution on customer-impacting issues
- Leads training initiatives within department and works with Supervisors in the creation of Training Tools and Job Aids
- Serves as escalation point for junior level associates & is a resource within the customer care department
- Handles complex customer inquiries with expanded product knowledge
- Assists Management with reports and provides other team members with daily directly on tasks
Employment Type: Full Time, Permanent
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Order Management Associate (CC AII)
2-4 Yrs
₹ 5 - 5.5L/yr
Hyderabad / Secunderabad
