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Sr. Technical Support Engineer, Cortex XPANSE
3-5 years
Bangalore / Bengaluru
1 vacancy
Sr. Technical Support Engineer, Cortex XPANSE
RedLock
posted 2mon ago
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Key skills for the job
Job Description
- Provide advanced technical support for cybersecurity automation tools, including SIEM, SOAR, and EDR solutions.
- Diagnose and resolve complex technical issues related to the integration of SIEM solutions with other security tools and data sources.
- Analyze and respond to security threats from various sources such as Firewalls, IDS/IPS, Antivirus, and EDR systems.
- Develop and maintain scripts using Python, PowerShell, and Linux CLI commands to automate security processes and enhance system integrations
- Collaborate with cross-functional teams to troubleshoot integration issues and improve the overall security architecture
- BE/B.Tech engineering, equivalent technical degree or equivalent military experience required
- Minimum of 3 to 5 years of experience in technical support or a similar role, with exposure on CyberSecurity Technologies, Automation and Architecture such as SIEM, SOAR, Threat Detection and Attack Surface management
- Proficiency in scripting languages (Python, PowerShell, Linux CLI).
- Strong understanding of network protocols, firewalls, and security architectures.
- In Depth understanding of Active Response and Attack Surface Management
- Understanding data models, APIs, and user interfaces for user-facing features
- Brute-Force attack, Vulnerability Management Across the Cyber Attack Surface
- Overview and better working knowledge of EDR, MDM, CMDB, Cloud Assets, Vulnerability Assessment Systems and Ordr Discovery Engine
- Excellent problem-solving skills, with the ability to diagnose and resolve complex technical issue
- Exceptional communication skills, both written and verbal, with a customer-centric approach
- Ability to work independently and as part of a team in a fast-paced, dynamic environment
- Experience in incident response and threat detection using SIEM tools.
- Ability to troubleshoot integration issues between SIEM and other security tools.
- Experience with design, build and optimize data models and queries for speed and scale, using data storage technologies like MySQL and BigQuery
- Design and build business logic and API endpoints using Python and Flask
- Building user interfaces using Angular and React
- Experience with dynamic playbooks and automated workflows in SOAR.
- Understanding of attack visualization and automated alert management.
- Security certifications (CISSP, CISM, CompTIA Security+, CEH)
Employment Type: Full Time, Permanent
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