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3 Redis Labs Jobs
Site Reliability Engineer
Redis Labs
posted 8hr ago
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Key skills for the job
Job Description
As a Site Reliability Engineer at Redis, you will:
- Handle Technical Escalations: Engage in complex troubleshooting and manage technical escalations within a Follow-the-Sun (FTS) support model, ensuring seamless global service coverage.
- Ensure System Reliability: Leverage your software development and problem-solving expertise to create automation tools and runbooks, enhancing the reliability and stability of the Redis database on a leading cloud service provider.
- Collaborate with Engineering Teams: Partner closely with engineering teams during service-impacting incidents, leading problem management efforts to maintain service continuity and stability.
- Participate in On-Call Rotations: Be available for occasional weekend on-call shifts, providing critical support and ensuring service reliability.
What will you need:
- B.S. in Computer Science, Information Technology, Software Engineering, or a related field.
- At least 4 or more years of experience working on infrastructure/CloudOps/SRE domains.
- At least 3 years of experience troubleshooting real time production systems
- At least 2 years of hands-on experience with Azure cloud infrastructure.
- Strong working knowledge in Linux/Unix.
- Deep understanding of networking (TCP/IP) with emphasis on the various cloud providers.
- Experience with alerting and monitoring systems (Prometheus, Grafana, ELK, Splunk, etc.).
- Experience in scripting languages but not limited to: Bash, Python. Programming experience with C# is a plus.
- Familiarity with source code version control tools like Git, Gitlab, SVN, etc.
- Experience with containerization technologies and concepts.
- Experience using and maintaining deployment and configuration management tools (Github actions, Jenkins, Ansible, Chef, etc.).
- Experience in analyzing and debugging production issues at scale.
- Self-directed, ambitious, authentic, caring, and eager to learn new things.
- Experience with 24/7 on-call duty. Availability to nights and weekends (follow the sun)
Extra great if you have:
- FedRAMP certification is a plus.
- Experience working with large-scale distributed systems.
- Experience with NoSQL databases (especially Redis).
- Experience with infrastructure as code tools (Terraform, Pulumi, etc.)
- Linux and Azure Certification
Employment Type: Full Time, Permanent
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