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3 Redis Labs Jobs

Team Lead , Site Reliability Engineer

8-13 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Team Lead , Site Reliability Engineer

Redis Labs

posted 8hr ago

Job Description

As a SRE Team Leader, you will build and manage a team of Site Reliability Engineers who will monitor, fix and manage the Azure Managed Redis service in Microsoft Azure. As both a manager and a technical leader, you will educate, train and develop your team to ensure operational excellence.
Redis hires for this and similar roles on an ongoing basis, so your application will be collected and kept on file as needs arise, subject to and in accordance with applicable law. Redis may not contact you immediately following receipt of your application.

What you ll do:
  • Recruit and train an entire team based on the technical experience you will gain.
  • Revise incidents handled by your team, manage escalations and take real time decisions to resolve events.
  • Collaborate with customer facing teams, be familiar with large customers and help improve customer service and SLA.
  • Maintain close communication with development teams regarding ongoing bugs, fixes, deployments and how they can affect our customers.
  • Design, write and implement procedures to improve resolution time of production incidents
  • Manage the team shifts and on-call rotations while collaborating with other team leaders
What will you need to have?
  • 8+ years of experience troubleshooting technical issues in a production environment
  • 3 years of experience in recruiting and managing a team of engineers on large production environments
  • Strong technical knowledge of networking, operating systems and major cloud providers
  • Outstanding communication, interpersonal and managerial skills
  • Be able to turn new improvement ideas from vision through execution
  • Excellent written and verbal communication in English
We give back to our employees:
Our culture is what makes Redis a fun and rewarding place to work. To support you at work and beyond, we offer all our team members fantastic benefits and perks:
  • Competitive salaries and equity grants
  • Flexible vacation time to promote a healthy work-life balance
  • Health insurance, paid paternity leave, and pension plan
  • Flexible working options
  • Yearly health and wellness budget for a healthy mind and body
  • Frequent team celebrations and recreation events
  • Home internet & phone stipend
  • Learning and development opportunities
  • Ability to influence a high-performance company on its way to IPO

Employment Type: Full Time, Permanent

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Redis Labs Benefits

Health Insurance
Work From Home
Free Food
Job Training
Free Transport
Child care +6 more
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