Requires working knowledge and skills developed through formal training or work experience Identifies the problems and relevant issues in straightforward situations, assesses each using standard procedures, and makes sound decisions Works within established procedures and policies with direct supervision
Knowledge Requires the applications of most of the specific skills needed to perform assigned tasks Applies procedures and policies to complete a variety of tasks
Business Acumen Understands how the assigned duties relate to others in the Team and how the Team integrates with other Teams
Problem Solving Works on assignments that are similar in nature Identifies when actions deviate from standard policies and procedures Recognizes and solves typical problems that can occur in own work Area by evaluating and selecting solutions from established operating procedures and/or analytical methods
Impact Under general supervision, completes tasks of a repetitive or routine nature Impacts own and related Team through the quality of work and services provided
Leadership Has no supervisory responsibilities Manages own workload
Influence and Partnership Communicates moderately complex information Ensures underlying details are clarified