Support Consultant III

Appropriately guide and consistently provide consultation to the client

Search and confirm travel reservations for the client

Provide the client with the required industry information, such as low fares, exchange costs and penalties

Use the appropriate BCD Travel tools and systems to complete requests

Perform follow-up as needed and within the time frame promised to the client

Maintain up-to-date knowledge and application of travel supplier rules

Experience in a customer service-oriented position

Excellent problem solving and/or critical thinking skills

Ability to handle multiple priorities simultaneously

Effective communication skills also in English

Skills on travel industry systems GDS Sabre, Amadeus About us We re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel. Your life at BCD Working at BCD means connecting, collaborating and celebrating. You ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD. You ll be offered

Flexible working hours and work-from-home or remote opportunities

Opportunities to grow your skillset and career

Generous vacation days so you can rest and recharge

A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools

Travel industry professional perks and discounts

An inclusive work environment where diversity is celebrated