Collections Executive

Role & responsibilities

• For the identified and allocated outstanding account receivables, reach out to the clients through calls. (80-100 effective calls per day).
• Share requisite information with the clients for recovery: historical data for debts and bills.
• Maintain contact data as well as the call log for each client communication.
• Resolve customer credit issues.
• Maintain communication logs and escalation matrix

Preferred candidate profile

• Knowledge of MS Office.
• Able to work independently.
• Should be comfortable working with targets.
• Excellent communication, Analytical and interpersonal skills.
• Educational Qualification: 10+2, Bachelors degree is a plus.

Perks and benefits