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66 Receptionist Jobs in Mumbai

Receptionist

3-8 years

Mumbai

2 vacancies

Receptionist

JSW Steel

posted 4d ago

Job Role Insights

Fixed timing

Job Description

  • Museum of Solutions
    Receptionist
    Job Description
    Work Type Work from Office
    Location Mumbai
    Position Full time
    Department Operations/ Visitor Experience
    About MuSo
    Museum of Solutions (MuSo) aims to empower children to become critical thinkers, innovators, and
    problem-solvers. Through immersive exhibits, MuSo provides an inclusive space where children can
    explore diverse methodologies and develop their ideas to make a positive impact on the world.
    Children are encouraged to question, collaborate, and dream together, while partnerships are
    fostered to develop solutions. MuSo creates unique journeys for each child, rooted in reality, and
    inspires them to take action to solve global challenges.
    About the role
    A Receptionist at Museum of Solutions serves as the initial point of contact for visitors, families, and
    school groups. This role requires exceptional customer service skills, enthusiasm, and a genuine
    passion for creating an engaging and educational experience for children and their caregivers. They
    are responsible for handling check-ins, check-outs, bookings various guest inquiries contributing to a
    seamless and enjoyable museum journey.
    Key responsibilities
    Guest experience and visitor engagement service enhancement:
  • Welcome visitors with a warm and friendly demeanor, creating a positive first impression.
  • Assist families, children, and groups with admissions, memberships, and program
  • registrations.
  • Provide information about museum exhibits, activities, and upcoming events
  • Assist in coordinating and welcoming school groups, field trips, and other organized visits
  • Ensure smooth check-in and assist facilitators or group leaders in orientation as needed
  • Front desk & Ticketing
  • Maintain a tidy and organized front desk area, creating a welcoming environment for guests.
  • Process admissions and ticket sales, ensuring accuracy in pricing and guest information
  • Process guest payments accurately and efficiently, including cash, credit cards, and other
  • Promote & upsell membership programs, workshop and various offerings at MuSo.
  • Processing day & shift end closing with finance department for booking accurate ticketing sale
  • Handling visitor queries, external visitor movements & on call assistance for all inquiries

Required Qualifications & Traits:

  • Bachelors degree or equivalent (additional education in hospitality or related field is a plus).
  • Previous experience in related field such as Front office, Reception etc.
  • Excellent communication skills, both verbal and written.
  • Strong customer service orientation and a friendly demeanor.
  • Proficiency in using computer systems, booking software, and office applications.
  • Ability to handle cash transactions and operate point-of-sale systems.
  • Flexibility to work in shifts, weekends, and holidays
  • Child safety awareness and the ability to respond calmly to challenging situations

Employment Type: Full Time, Permanent

Read full job description

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What Receptionist at JSW Steel are saying

What JSW Steel employees are saying about work life

based on 5.8k employees
57%
55%
56%
98%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

JSW Steel Benefits

Submitted by Company
Free Transport
Job Training
Health Insurance
Soft Skill Training
Submitted by Employees
Health Insurance
Job Training
Free Transport
Soft Skill Training
Gymnasium
Cafeteria +6 more
View more benefits

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JSW Steel New Delhi Office Locations

View all
New Delhi Office
Upper Ground Floor, NBC Tower, Bhikaji Cama Place, RK Puram, New Delhi, Delhi new delhi
110066
New Delhi Office
National trust for handicapped, Qutab Institutional Area, New Delhi, Delhi new delhi
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