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Associate Manager - SME Sales
Razorpay
posted 25d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Roles and Responsibilities :
- Create a sales pipeline to convert market customers to capital products.
- Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and achieving the monthly/quarterly target.
- Review the customer journey, identify how it s supported, and take a consultative approach to helping clients overcome issues and achieve goals.
- Facilitate interaction and workflow between project team members to ensure deliverables are on time.
- Collaborate, problem-solve, and/or strategize upcoming client meetings
- Prepare necessary documentation or visuals for clients to demonstrate the performance of campaigns; analyze trends in daily-monthly calls and sales funnel to identify areas of improvement
- Work with the marketing team to drill customer references and develop case studies
- Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
- Maintain existing customer success metrics and data as directed.
- Lead campaigns and promote proactive customer contact strategy to manage and improve Churn, Retention, & Customer Delight at a product level.
Mandatory Qualifications:
- 5+ years of total experience, out of which 3 years have to be in team management within the banking industry or a Fintech company
- A candidate from a product-based background is preferable, as they understand capital products like Loans and Credit.
- The candidate should have experience in team management or mentoring senior associates/associates.
- Active team player, self-starter, and multitasker who can quickly adjust priorities.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Associate Manager roles with real interview advice
People are getting interviews at Razorpay through
People are getting interviews through
(based on 92 Razorpay interviews)
Job Portal
Referral
Campus Placement
Company Website
Recruitment Consultant
Walkin
32%
24%
10%
10%
3%
1%
20% candidates got the interview through other sources.
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Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Razorpay are saying
Rating based on 6 Associate Manager
reviews
Anonymous · Marketing
in Bangalore/Bengaluru
Likes
Great set of people to work with.
Dislikes
Employee growth trajectory could be faster.
Read 6 reviewsAssociate Manager salary at Razorpay
reported by
69
employees
with 2-8
years exp.
₹8
L/yr - ₹20
L/yr
9%
less
than the average Associate Manager Salary in India
View more details
What Razorpay employees are saying about work life
based on 479 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Razorpay Benefits
Submitted by Company
Family Assurance Health Insurance Job Training Soft Skill Training
Submitted by Employees
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Razorpay Bangalore / Bengaluru Office Location
Bengaluru Office
Headquarter
1st Floor, SJR Cyber, 22 Laskar Hosur Road, Adugodi
Bengaluru
560030
560030
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