Lead ServinceNow

What You Will Do:

• Perform day to day support, administration and maintenance of the ServiceNow platform including mid-servers and integration points
• Work and communicate directly with end users or vendors
• Review and provide ample feedback on documented business requirements to be able to fulfill acceptance criterias
• Develop clear and concise technical and process documentations
• Assist other Ecolab, internal and external to the platform team with technical issues or solutions for requirements
• Manage the release process, including doing the deployment of items and following with the Ecolab Change Management process
• Develop, install, and troubleshoot ServiceNow applications with possible integration with other programs
• Troubleshoot bugs, fix defects, support users and build enhancements for applications built in the platform
• Perform code reviews to ensure that the quality is being met with regard to coding standards, integration, extensibility, and security.
• Assist in maintaining detailed documentation of application design and code generation techniques used to train other developers on ServiceNow system software.
• Ensure that the application and enhancements behave as designed by testing it for bugs and performance during all stages of the development process.
• Assist project teams and vendors with efforts needed

Minimum Requirements:

• ServiceNow - Certified System Administrator
• Bachelor s degree in computer science, Information Technology, or a related field
• 4-6 years IT work experience
• Minimum 4 years of working experience as a ServiceNow Developer, with more than 1 product expertise such as HRSD, CSM, ITSM, SPM & ITOM
• Proficiency in JavaScript, HTML, CSS, and XML with hands-on experience in ServiceNow scripting and development
• Experience with Integrations with other systems
• Experience working with vendors
• Familiarity working in an Agile environment with focus in SCRUM methodologies.
• Strong analytical and problem-solving skills to design effective ServiceNow solutions
• Ability to work collaboratively in a team-oriented environment, effectively communicating complex technical concepts to both technical and non-technical stakeholders
• Excellent organizational and time management skills to handle multiple projects simultaneously
• Ability to work independently or with team
• Demonstrate strong initiative and self-starter

Preferred Requirements:

• ServiceNow Certified Application Developer
• ServiceNow Certified Implementation Specialist

Service - Now, Itsm, Javascript, Css, Html, Itom, Development, Xml